Toyota of Grand Rapids's cover image
Claimed

This profile has been claimed by the business owner or representative.

Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,616 reviews
Select a rating
Andrea's profile image
5 years ago

Great Service! Went in for an oil change and was in and out in less time than I was told. Dave Crawford helped me and was very nice and professional. 

Business response:

Andrea, thank you for your kind words and for mentioning Dave. We are glad he was there to help you in a quick and professional manner. Please contact us if there is anything else we can do to help you. The Toyota of Grand Rapids Team 

Brad's profile image
5 years ago

Recommend Bought my rav 4 at Toyota of Grand Rapids and also get it serviced there. Good people, they play the pricing game but typically will give you a fair price. I would buy a car from them again. 

Business response:

Brad, thank you for taking a moment to write this review and for giving us excellent rating in all categories. We are thrilled to know that both of our sales and service teams have earned your continued patronage. Please let us know if there is anything else we can do to help you. Have a great day, The Toyota of Grand Rapids Team 

Maxine's profile image
5 years ago

Oil change. Tire retate, happy with it. Hate revi Great place to do service with. I hate doing reviews, they are not fun at all, should not have a minimum to deal with. Goodby 

Business response:

Maxine, thank you for taking a moment to write this review! We appreciate the highest rating in all categories and we are glad our service team earned your continued business. Please let us know if there is anything else we can do to help you! Until next time, The Toyota of Grand Rapids Team 

Dave's profile image
5 years ago

Prius oil change A-OK They were able to accommodate my schedule and had it ready for me when I got back from lunch. Excellent service. And now some more words to get it to be 25 minimum. 

Business response:

Dave, thank you for assigning our dealership such an excellent star rating. We are pleased that everything went well during your recent visit! Let us know if there is anything else we can do to help you! The Toyota of Grand Rapids Team 

LindaCypher's profile image
LindaCypher 
5 years ago

Toyota in Grand Rapids. MICHIGAN I am happy for the service I receive every time I go to Toyota, on 28th St of Grand Rapids MI. Thank you for being service members whom I can trust. Linda C 

Business response:

Linda, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! The Toyota of Grand Rapids Team 

Jenny's profile image
5 years ago

Great service as always Toyota of Grand Rapids! I’ve been using this dealership for maintenance of my car since I’ve purchased it there in 2015. Personnel is always very nice and helpful, coffee and tea is plenty and the facility is comfortable and clean weather it’s waiting area or bathrooms. Thank you Toyota dealership of Grand Rapids for all great work! 

Business response:

Thank you for your input, Jenny. We're glad to hear that you are consistently impressed with the service we offer here at Toyota of Grand Rapids. If there is anything more we can do for you please come back and see us any time! Take care! The Toyota of Grand Rapids Team 

Marie's profile image
5 years ago

Love Toyota We bought our 4Runner from this dealership and have been very happy with the entire process and all of the service we’ve had. So far we’ve only had routine maintenance, but no complaints! 

Business response:

Marie, thank you for taking the time to write this review. We are pleased to hear that our service and sales teams have been able to provide an efficient and overall positive experience. Please let us know if there is anything else we can do for you! The Toyota of Grand Rapids Team 

Al's profile image
5 years ago

Oil change We've used this dealer for four Toyota's that we've had. In fact our current Toyota was purchased from another dealer (Toyota of Grand Rapids didn't have what we were looking for) and we still get our 5,000 mile service performed by Toyota of Grand Rapids. 

Business response:

Al, thank you for taking a moment to write this great review for us! We're glad to hear that you are consistently impressed with the service we offer here at Toyota of Grand Rapids. If there is anything more we can do for you please come back and see us any time! Take care! The Toyota of Grand Rapids Team 

Maddy's profile image
5 years ago

Service Staff is always very friendly and helpful, recently was recommended a product even though they didn't sell it at their store. It's wonderful to have my car looking nice and save some money in doing so. 

Business response:

Thanks, Maddy! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. The Toyota of Grand Rapids Team 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is open now. It will close at 8:00 p.m.