This profile has been claimed by the business owner or representative.
Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Wonderful Dealership They were a joy to work with. Knowledgeable and professional. Not high pressure and pushy. Just an all round positive experience that ended up with a car I adore-my third RAV-this time a hybrid. Would recommend them without reservation. Also used their service department in the past for my previous RAV4.
Business response:
We appreciate your kind words, Judith. We're glad to hear that you are consistently impressed with the service we offer here at our dealership. Congratulations and thank you for buying from us! The Toyota of Grand Rapids Team
brakes Toyota of GR always provides great services , they are the only one I can trust with my car, I always go there when the car needs fixing or to be checked.
Business response:
Angelique, thank you for sharing your feedback. We truly appreciate your kind words. It's definitely a boost for us every time we hear positive reviews such as this. Until next time! The Toyota of Grand Rapids Team
Good service I went in for a walk-in oil change, and service was speedy and very courteous. I was told it might be up to an hour and a half but I was in and out in 30 minutes. the price was certainly better than other oil change places that I have been to. I worked with Jennifer at the service center, and she was outstanding.
Business response:
Thank you for taking a moment to rate your recent visit. We are thrilled to know Jennifer provided you with time-efficient and exceptional service. She works hard for our customers and we are glad you appreciate her efforts. Let us know if there's anything else that we can do for you. The Toyota of Grand Rapids Team
Friendly. Knowledgeable and responsive. Great experience. Kevin was the consummate professional. Took the time to listen to my needs and find several solutions. Refreshing to have a salesman truly care about finding the best fit.
Business response:
Thanks for taking the time to write this review! We are thrilled to know Kevin was there to help you with your car purchase, and he provided an excellent buying experience. Congratulations and thank you for buying from us! Let us know if there's anything else that we can do for you. The Toyota of Grand Rapids Team
Oil change The young man who waited on me was very nice and informative. He showed me my air filters that needed to be replaced. And my car was done in a timely manner. Thank you
Business response:
Thank you for reaching out Gina. Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Until next time! The Toyota of Grand Rapids Team
David Great job. Told me to hold off buying tires to they could get me a better price. They were on time and keep letting my know when the vehicle would be done
Business response:
Dave, we are thrilled to know our Service Team did a stellar job helping you get the new tires. They work hard serving our customers every day and we are thrilled to know you appreciate their efforts. Until next time, The Toyota of Grand Rapids Team
Great oil change Always a fast and efficient oil change. I dropped it off and it was ready in 30 minutes. I will continue to come here. Thank you.
Business response:
Dannis, thank you for taking a few moments to write this review! We appreciate your business! The Toyota of Grand Rapids Team
Retired Isaac Pratt was salesmen that helped us find exactly what we were looking for. He was kind, courteous and professional. We returned for touch up painting and are very satisfied with your service. Thank you Isaac. Terrance J. O’Toole Norton Shores, MI.
Business response:
Terrance, thank you so much for taking a moment to write this great review and for mentioning Isaac. He works hard serving our clients everyday and we are thrilled to know you appreciate his efforts. Please let us know if there is anything else we can help you with! Have a great day! The Toyota of Grand Rapids Team
Chief Mike Bruce Diamond always takes great care of us. He is warm, friendly, courteous, and professional. He knows as well as our car!! We always request Bruce!!
Business response:
Thank you so much! We truly appreciate your kind words about Bruce! He is an amazing asset to our Service Team and we are thrilled to know you appreciate him! Let us know if there is anything else we can do for you! The Toyota of Grand Rapids Team
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,881 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.