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Toyota of Grand Rapids

4.6

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.68,128 reviews
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Melissa McVicar's profile image
Melissa McVicar 
5 years ago

Service Service is always efficient, reasonable wait time, nice lobby to wait in n free tea n coffee. The sales staff are not bothersome but very helpful if you have questions. I ended up buying a new car while I waited for my old car to be serviced. 

Maureen B's profile image
Maureen B 
5 years ago

07 Tacoma brake service Very good overall; waiting room was freezing cold, thank goodness for coffee! Could use better communication between person who checks your vehicle in and then out; I had to let the checkout person know about what check in person promised. Also it is my husband’s vehicle but I always bring it in and ask to add my name but always get called by husband’s name. Overall very positive visit, I have always been pleased with Toyota GR! 

Ama N.'s profile image
5 years ago

Jenn was amazing! Had great customer service. Jenn was very helpful and was able to answer all my questions and patiently explain everything to me. My last visit created some confusion and I initially came in slightly upset, however she able to clear up the entire misunderstanding and I left in a much better mood as well as with a better understanding of my car, my warranty and how all that mumbo jumbo worked. 

Ryan's profile image
5 years ago

Excellent Service, quick in and out. Good people Purchased multiple vehicles here. Very friendly, and helpful with trades. Service is great, and quick. Great experience for buying and servicing my vehicles. Would definitely recommend 

Joseph Nguyen's profile image
Joseph Nguyen 
5 years ago

Oil change Thank you for having a late appointment available. It fit my schedule better. It was quick and I still got home before dark. Thank You 

Sandy lee's profile image
Sandy lee 
5 years ago

Toyota Prius Best place to buy a car. Brian is the best sales person I’ve dealt with. Great follow up. This dealership cares about their customers. I will always use Toyota of Grand Rapids on 28th street. 

Jack in Illinois's profile image
Jack in Illinois 
5 years ago

Reviews Good service for buying the car on line. Had a little trouble with the title. Wasn’t cleared through Michigan MVD, but the problem was cleared up very quickly 

Ken devries's profile image
Ken devries 
5 years ago

Mr Ken devries You have neat waiting room. Easy access to site . Great service personal. All nice greeting upon arriving. I like coming to your service center. I tell all my friends. I miss the lady who sold us on this! 

Jack's profile image
5 years ago

Service Good service clean facility... pleasant people .service was done in the timely meaner.. I was happy with the job they did today for me .. will recommend 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.6 star rating with 8,128 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is open now. It will close at 6:00 p.m.