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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Highlander Outstanding experience with the entire team at Toyota GR. I would highly recommended them to anyone looking for a new or used car! Customer service was top notch!
Business response:
Thanks, Stephanie! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Congratulations and thank you for buying from us! The Toyota of Grand Rapids Team
Service The service is good. The only I suggest is when is make the oil changes. They should tell you when is your due or not
Business response:
Thank you for taking the time to provide this review of your experience and for giving us the highest rating. You should see a sticker from us on your windshield with the mileage when the next oil change will be required. Have a great day! The Toyota of Grand Rapids Team
Wonderful Customer Service Experience Aaron Jacques provided great customer service and resolved an inconvenient programing issue on our new Highlander door security system. Thank you for the positive experience!
Business response:
Bruce, thank you for the great rating and for mentioning Aaron. He works hard helping our clients everyday and we are thrilled to know you appreciate his efforts. Let us know if there's anything else that we can do to help you! Until next time, The Toyota of Grand Rapids Team
Warranty Service Performed My service advisor Ron Jones and Paul technician, did an outstanding job of taking care of my needs. Excellent Service performed by both of them!
Business response:
Ryan, thank you for taking a moment to review us here and for mentioning Ron and Paul! We are thrilled to know they both provided you with exceptional service experience. Please let us know if there's anything else that we can do for you. Thank you for your business! The Toyota of Grand Rapids Team
Oil Change and Routine Maintenance Bruce and staff are awesome. Prices are fair and service has been great. I have had a great service experience at Toyota of Grand Rapids. Thank uou
Business response:
Thank you for excellent rating! We are glad that Bruce and team took such a great care of you during your last visit. Thank you for choosing us! Until next time, The Toyota of Grand Rapids Team
Great service Took my car in for service for the first time since moving to the city. Everyone was really friendly and helpful, and they took great care of me and my car. Thanks!
Business response:
Meghan thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team provided you with such exceptional service! Until next time! The Toyota of Grand Rapids Team
Great Service The service was fast and the employees were courteous. It was easy to get an appointment. The waiting area was clean and comfortable. No complaints.
Business response:
Jane, thank you for sharing your feedback with others. We appreciate the kind words and your business. Until next time, The Toyota of Grand Rapids Team
Always great service I always get friendly and great service from Dave and the service department at Toyota! They go above and beyond. I always am able to get appointments in a timely manner, too.
Business response:
April, thank you for the excellent rating! We are glad you are consistently impressed with Dave and the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! The Toyota of Grand Rapids Team
Scheduled Toyota service The service is great. No waiting to get checked in. Service completed early and they called to let me know it was done. Paperwork was ready for me, again no waiting. I did not use the waiting area this time, but it is excellent, with coffee, hot chocolate and even popcorn. Plus a fireplace in the winter.
Business response:
Thank you for taking the time to write this great review! We are thrilled to know you appreciate our service team and the facilities. Please let us know if there is anything else we can do to help you! The Toyota of Grand Rapids Team
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.