This profile has been claimed by the business owner or representative.
Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Friendly Service I was greeted with a genuine smile and treated with respect. The oil change was done within the estimated time. It was a positive experience.
Business response:
Thank you so much for the kind words! We are glad everything went well during your time with us! If there is anything else we can do to help you, please let us know. The Toyota of Grand Rapids Team
Our second purchase here I have high expectations for any vehicle I drive so I've only driven Toyotas for the last 27 years. This was our 2nd purchase from this dealer. Our salesman was personable and patient. I was able to drive and compare vehicles without pressure. All of our questions were answered. We had some frustration with the closing as there was a delay in contacting our insurance provider. We were a little put off with the financing discussions because the finance officer wouldn't discuss the terms (intrest rates... read more
Business response:
Barb, thank you so much for taking a moment to write this review! Your feedback will help us do better in the future. We also appreciate the kind words about our sales consultant. Congratulations on your new Toyota and thank you for buying from us! The Toyota of Grand Rapids Team
Oil change My service rep treated me great and got me in and out within 45 minutes great job I will continue to bring my truck their because I can depend on them to get the job done right
Business response:
Michael, thank you so much for the great review! We couldn't be happier that you enjoyed your experience here at our dealership. We appreciate your loyalty! Until next time, The Toyota of Grand Rapids Team
Great service My car was serviced on time and they were clear on items to be checked. The amenities were great having my fave Tv show on (HGTV)
Business response:
Thank you for taking a moment to write this great review for us! We are glad things went well during your visit. We like HGTV too! Until next time, The Toyota of Grand Rapids Team
Toyota Service I felt like I received honest feedback on what was needed for service of my Tundra, beyond the scheduled oil change. I will return. For additional services, as needed.
Business response:
Thank you for taking a moment to share your experience with others. We are glad you were satisfied with the service our team provided during your last visit here. If there is anything else we can do to help you, please let us know. Until next time, The Toyota of Grand Rapids Team
Faster than I thought I brought my car in for an oil change and a 70,000 mile check, which included a tire rotation and checking the brakes among other things. I expected it would take about an hour, but my car was ready in 30 minutes. Thanks so much!
Business response:
We appreciate the time it took for you to leave us this review, Anthony! If you have any questions or concerns, please do not hesitate to come see us. The Toyota of Grand Rapids Team
General routine maintenance Prompt quality service. I am extremely satisfied with Toyota. I have a leased vehicle and a purchased vehicle. Thanks for being such a reputable business.
Business response:
Thank you so much for taking a moment to write this great review Al! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. The Toyota of Grand Rapids Team
Service Department Been a customer with Toyota for over 20 years. Always a 5 star in my book! Great service! Great people! Will continue to be a customer in the future.
Business response:
Rob, we're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. Until next time, have a great day! The Toyota of Grand Rapids Team
Great service and staff Very helpful and friendly staff. Would recommend to any Toyota owner. Also purchased my car from here. Wonderful buying process and again, sales department was very helpful and friendly.
Business response:
Thank you so much for writing this great review for us! We aim to provide time-efficient and exceptional buying and service experience for our guests and we are proud that this was received during your time spent with us. Until next time! The Toyota of Grand Rapids Team
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.