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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Excellent experience! Needed keys and a new fob made for my recently purchased used Tundra. Service was quick, and the staff was helpful answering all of my questions!
Business response:
Thank you for this amazing review, Jessie! We appreciate your business. Until next time, The Toyota of Grand Rapids Team
Quick service Stopped in for an oil change and tire rotation. In and out in 30 minutes. Reasonable price with the 3 service package. Service rep was very helpful.
Business response:
Paul, we're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! The Toyota of Grand Rapids Team
Great Place to Go for your vehicle issues I love coming to Toyota. I make an appointment ahead of time, which I usually get an online coupon for as well for extra discounts. When I arrive I am helped right away. I only have to let them know I have an appointment, when for, and my name. Then I go to their lobby and enjoy some coffee, tea, or water. They also have vending machines if I feel the need to buy something. They have a tv with HGTV on and I relax watch tv while drinking my coffee and time flies. They have plenty of m... read more
Business response:
David, thank you for taking your time to write this amazing review for us! We are thrilled to know your enjoy coming to visit us and our service team takes a great care of your needs. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Until next time! The Toyota of Grand Rapids Team
2019 Toyota Tundra Darren Harrold was a caring sales representative who went beyond to assist with the purchase of my new pickup. It was a pleasure working with Darren.
Business response:
Thank you for taking a moment to review your recent buying experience with Darren. We are so lucky to have him on our Sales Team! Congratulations and thank you for buying from us! The Toyota of Grand Rapids Team
Toyota of Grand Rapids Excellent customer service by Rashodd Jenkins and Ron Jones for the small amount of work required on my auto. Rashodd was thoughtful, clear and complete.
Business response:
Mike, thank you for writing this review and for mentioning Rashodd and Ron! Our highest priority is satisfying our guests and we are delighted to know that your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. The Toyota of Grand Rapids Team
Quick service Got me in at the last minute for some repairs on my Prius before a vacation. Work completed before the time estimate. Would recommend. They’re a good option if your in Grand Rapids.
Business response:
Thank you for taking a moment to share your service experience with others! We are glad our team was able to help! Let us know if there is anything else that we can do for you! The Toyota of Grand Rapids Team
Routine maintenance on new car Very nice handling of my needs. Efficient and professional. Used a plastic drop cloth to keep my car clean while being worked on. Recommend them to others.
Business response:
Thank you for an amazing review Dan! We are glad everything went well during your time spent with our Service Team. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. The Toyota of Grand Rapids Team
Good place to buy a car I recently buy a car with Luis Sandoval! Fair price and good people working over there. I recommend The car was sold in good conditions and it was fair negotiation. The only issue was to pick the car because if the insurance and internal rules from Toyota but a minor issue
Business response:
Thank you so much for taking a moment to review your car buying experience and for mentioning Luis! He works hard serving our clients everyday and we are so pleased to know you appreciate his efforts! Congratulations and thank you for buying from us! The Toyota of Grand Rapids Team
Great at following up Very energetic and helpful. Very good at follow up. I probably got 10 calls a week checking to see if there was anything else they could do for me. They even called to see if some had called. I ended up not buying the car I looked at. It had more miles on it than I wanted.
Business response:
We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. The Toyota of Grand Rapids Team
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.