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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Looking for good value in AWD for college student Third car I have bought from this dealer. Paul Gruber helped me with a 2012 RAV-4 with low miles and AWD - for our college student who can now come visit home more often. Service was good, business transaction easy. They do a nice job.
a dealership one can trust Bruce Diamond, service dept , spent time explaining what needed to be done he is always helpful , friendly and very business like ,,,, He is one of the reasons I will do business with this dealer ship
Another awesome experience Another amazing experience by my service advisor Ben! My TOYOTA Sequoia just hit 462k and Toyota of Grand Rapids has help my truck keep GOING! Thank you Ben and Toyota of Grand Rapids!
Business response:
We're happy to hear that you had another great experience with Ben! It's great to know that he was helpful and accommodating, and keeps your Sequoia in great shape. We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
30,000 mile maintenance Recently, I went in for the 30,000 mile service, Sean Bier-Hobbs was my Service Tech. He is very kind and courteous. Also, he went over all the maintenance that was done. I look forward to working with Sean in the future.
Business response:
Thanks for the 5-star rating, Tami! We're happy to hear that you had a great experience with Sean, and that he made sure that you were so well accommodated. We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Routine Lube Oil and FIlter Service Ron Jones was my service contact. I have worked with Ron before and have always appreciated his professionalism and clarity in explaining our service. With our recent purchase of new batteries for our Prius, he went out of his way to help us find a more cost effective way to deal with it and helped arrange the service. Fantastic representative of Toyota of Grand Rapids.
Business response:
Thank you for your continued loyalty to Toyota of Grand Rapids. We are so pleased to hear that our exceptional service keeps you coming back year after year! We look forward to seeing you again when your car is ready for its next service! Sincerely, Toyota of Grand Rapids
Pleased Our check engine light came on. We took it to Toyota for service and dealt with Ron Jones. We were very pleased with the customer service and determination to solve the problem even though it was a challenge.
Business response:
Thanks for the 5-star rating! We're happy to hear that Ron was able to make sure that your car was quickly and efficiently taken care of, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Great service! Bruce Diamond was very courteous and helpful. He listed to my concerns and answered my questions. He explained several maintenance items that were due and I had part of them done that day. The rest I will get done soon. He is a great guy to work with.
Business response:
We're happy to hear that you had a great experience with Bruce, Sylvia! It's wonderful to know that he made sure all of your questions and concerns were addressed, and that you were well aware of your vehicle's service needs. We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Great service I recently had my 2008 4Runner serviced and am very happy with my experience. My service advisor Ron Jones did a very good job at keeping me informed and I would recommend him and the dealership to anyone who needs repairs.
Business response:
Thanks Carter! We're happy to hear that you had a great service experience with Ron, and that he made sure you were kept well informed and accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Best service Awesome dealer for service. Keeps me well informed on the cost and impacts. Never suggests unnecessary stuff. Bruce, my service manager is top notch and takes good care of vehicle.
Business response:
Thanks Siva! We're so pleased to hear that Bruce has been so helpful and accommodating, and always makes sure that you are well informed and aware of your vehicle's service needs. It's wonderful to know that he makes you feel confident and at ease with the work that is done on your vehicle, and we appreciate your business! We look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.