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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Working with Paul Gruber Went in to look at new Toyota's after my old one got totaled. The staff was very friendly and the sales rep didn't push too hard, just gave me all the information, quoted me a price and then let me make the decision. I ended up leaving very happy and with a new car I liked and fit all my needs.
Business response:
It's great to hear from you, Tim! We're so glad that you were well accommodated throughout your car buying experience, and that we were able to make the process of replacing your vehicle as pleasant as possible. We're glad you felt confident and at ease, and we appreciate your business! We hope to work with you again in the future. Regards, Toyota of Grand Rapids
Working with Trey Yarborough Trey was very knowledgable on all of the Toyota products and features. Did everything possible to make our purchasing experience pleasurable.
Business response:
Thanks Tim! It's wonderful to hear that Trey was so helpful and informative, and made sure you were well accommodated throughout your car buying experience. We appreciate your busniess and hope you're enjoying your new car. Regards, Toyota of Grand Rapids
Major repair of our RAV I recently to our Toyota RAV back to the Dealer. What I thought was an exhaust repair turned our to be a major engine repair I thought I was looking at buying another vehicle. Bruce Diamond and crew was able to complete the repair. I used a rental car for a couple of days. But when the repair was completed the RAV was like new. Thanks Bruce and Crew. You made us feel like you really cared. Well worth the drive from Mason, MI to Grand Rapids. 73's
Servicing of Corolla Once again Bruce Diamond and his Team took care of us. It is well worth the drive from Mason to Grand Rapids
Business response:
Thanks for the 5-star rating, Ed and Brenda! We're so glad that Bruce was able to make sure that you had another great experience with us, and we appreciate your business! We look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Amazing customer service All of my visits to Toyota of Grand Rapids have been great, but thanks to Brad Demott, my last service visit was excellent. He went above and beyond to help solve and explain my car's service issues, as well as being incredibly patient and thorough in ensuring their coverage under warranty. My three young children love visiting Toyota and playing in their playroom, which is completely closed off and safe. And it's not bad for me either, a nice Starbucks coffee and a magazine while my kids play away. ... read more
Business response:
We're happy to hear that Brad was able to make your latest service experience so pleasant, Sienna2016! It's great to know that he was so informative and helpful, and that he made sure you were aware of your vehicle's service needs. We're glad that you and your whole family always feel well accommodated each time you come in, and we appreciate your business! We look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Sean Bier-Hobbs We moved from Fort Wayne, IN to Grand Rapids a year ago, and Sean was the "face" of Toyota Grand Rapids at my first visit. Each visit since then has been pleasant and professional (and getting a free Dew while I wait is an added bonus!!). Thank you, Sean!
Business response:
Thanks Dianne! We're pleased to hear that Sean has made your transition to Grand Rapids as smooth as possible, and that he's made you feel confident in the work that is done on your car. We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Great Service!!! I recently brought my Toyota Highlander in for an oil change and 50,000 mile check up. The whole process went very smooth and I was very happy with the results. Bruce Diamond is very friendly...we always enjoy doing business with him. We highly recommend him!
Business response:
Thanks Todd! We're glad your recent service visit with Bruce was so pleasant and hassle-free, and that he made sure your Highlander was well taken care of! We appreciate your recommendation and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Not sure what you mean by this. Although we did not have major work that was necessary, Ron Jones provided us with great service.
Business response:
Thanks for the 5-star rating, Rick! We're happy to hear that Ron was helpful and attentive, and made sure you were well accommodated. We hope to work with you again in the future. Regards, Toyota of Grand Rapids
Toyota Prius I was very impressed with the service from Toyota of Grand Rapids. We have owned 4 different Toyotas over the last 15 years and we always come back to Toyota of Grand Rapids. I have always worked with Bruce Diamond in service and he has always gone above and beyond. Bruce is the main reason I have always come back to Toyota of Grand Rapids. Bruce is fair, honest and a straight shooter. I have complete confidence in his knowledge and abilities in diagnosing problems that we have experienced. Our latest service of... read more
Business response:
It's great to hear from you, ToyotasForever! We're glad that Bruce has continued to make your experiences with us so pleasant and hassle-free, and that he has helped you take great care of your vehicles. It's wonderful to know that his knowledge and expertise has made you feel so confident in the work that is done on your cars, and we appreciate your business! We look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,759 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.