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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Bruce Diamond is EXCEPTIONAL! Bruce Diamond has been our service go- to- guy since we purchased our first Toyota (we're now on car number 5). As a female I appreciate the fact that he never talks down to me but rather explains problems and fixes in a straight forward and easy to understand way. He NEVER tries to talk us into services we don't need. Our complete confidence in him is the reason we have him service our cars despite the fact that there are other, closer Toyota dealerships near our home. Bruce Diamond is absolute... read more
Business response:
Thanks for the great feedback! We're happy to hear that Bruce was so helpful and attentive, and makes you feel confident and at ease with the customer care that he extends to you. We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Great Service ! Bruce Diamond is always professional , friendly , and knowledgeable with respect to the servicing on my Highlander . He is fair and balanced in his assessment of needs . I recommend him .
Business response:
Thanks GRowe! We're happy to hear that Bruce continues to ensure that your service experiences are pleasant and efficient, and that he helps keep your Highlander in great shape. We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Bruce Diamond Bruce was very patient with all the questions I had and also honored coupons that I found online. He was excellent at explaining things as well.
Business response:
Matt, thank you for taking the time to share your experience. We are pleased to know that Bruce Diamond has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Regards, Toyota of Grand Rapids
New car My sales rep Michael L. was the best. He made sure he told me all my options...what was best for me. Made me feel very welcomed and wanted. Went in looking for a used car and walked out with a brand new car. I would definitely recommend a friend to Michael and Toyota.
Change Of the airbags Of My Toyota Yaris Your Service is super nice, faster, professional and friendly.
Business response:
Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us! Please let us know if we can help you again in the future. Regards, Toyota of Grand Rapids
Excellent service Thank you Bruce Diamond for your help, fast and convenient service.
Business response:
Thank you for your time and feedback. We are pleased to hear that Bruce Diamond was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Regards, Toyota of Grand Rapids
Top notch service Vern got me logged in as soon as I arrived. I had a standard oil change service scheduled. The service was completed within 35 minutes, even though I needed a replacement cabin and engine air filter. Quick courteous checkout and I was on my way.
Business response:
Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your car is ready for its next service Sincerely, Toyota of Grand Rapids
Great Service as always While my usual go-to service guy, Ben, was out with his new baby, Sean Bier-Hobbs helped me with my car service needs. He was friendly and easy to work with. He helped me prioritize service needs and kept me under budget. ? I am extremely happy with the service at Toyota Grand Rapids thanks to service professionals like Sean and Ben.
Business response:
Ann, thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. Regards, Toyota of Grand Rapids
Vern Hall repair 2010 Prius Car broke down. Cost me an arm and a leg but it's a Prius. So far the car runs great. Thanks.
Business response:
Thank you for taking the time to write this review. We hope to see you in the future. Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,759 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.