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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Gene S Tara Helmer was my sales person She was very professional and explained all my options without being pushy. She gave me excellent guidance.After a test drive in a Camry, she showed me a Rav4 that suited me better for getting in and out of easily. I decided to buy a RAV4 . A couple of days later, she followed up with a phone call asking if I was satisfied with the vehicle. i would recommend her to my friends in future sales.
Business response:
On behalf of everyone here at Toyota of Grand Rapids, thank you for your thoughtful review. We appreciate your willingness to recommend Tara Helmer to others and look forward to an opportunity to serve you again. Regards, Toyota of Grand Rapids
Always Great Service with Ron Jones! Brought my car in to have the rear drive shaft replaced. Ron was cordial, thorough, and diligent to get my paperwork set-up and get the job done. He made sure I was completely satisfied before I left the dealership.
Business response:
Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience with Ron Jones. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help! Regards, Toyota of Grand Rapids
review on servicet ryan was perfect in every way so nice and helpful
Business response:
Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Ryan Giles! Please let us know if we can help you again in the future. Regards, Toyota of Grand Rapids
Great service I was extremely happy about the service that Toyota of Grand Rapids gave me. The customer support agent, Joe VanDyke pleased me for his service. I didn't know that my car had a open recall before Joe notified me. Thanks both Joe and Toyota of Grand Rapids for their services.
AWESOME Nick Snyder was great. I got exactly what I wanted, and feel great about my purchase!
Business response:
Thank you for your time and feedback. We are delighted to hear that Nick Snyder was able to work with you to get exactly what you wanted! Regards, Toyota of Grand Rapids
Great Experience Cris Hammond was very informative and made the buying process stress free!
Business response:
Terry, congratulations on your new vehicle. We realize you have several choices when buying a car and thank you for choosing us. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience. Regards, Toyota of Grand Rapids
Service Dept Waited for my car. The waiting lounge was pleasant and clean. The repair was quick and I appreciate the work that Bruce Diamond did.
Have always been happy to come here I have always been happy to come here for service. The only thing that left me uneasy was the manager at the end when I bought the vehicle and was pushing very very hard to buy the extra warranties and all that. It still haunts me. The review is basically for exceptional service and facility while waiting. 5 stars to that!
Purchase of RAV Joseph Booher was an excellent sales person to deal with.
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,759 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.