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At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
75k service My service advisor, Bruce Diamond, was excellent. The repairs were done as promised and for the quoted price.
Business response:
Thanks for the 5-star rating! It's wonderful to hear that Bruce was so helpful and attentive, and made sure your car was efficiently taken care of. We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Jane p Always a good experience here. Bruce is great. Fast convenient kind and considerate. Thank you
Business response:
Thanks Jane! We're glad to hear that Bruce continues to make sure that you receive nothing short of excellent service and that your car stays in great shape. We look forward to assisting you again in the future! Regards, Toyota of Grand Rapids
outstanding in all areas. Nicholas Snyder our sales rep. did an outstanding job for us. This is the third new Toyota we've purchased from this dealership. Always the best.
Business response:
Thanks mapa! We're so happy to hear that Nicholas was so helpful and attentive, and made sure that your car buying experience was so pleasant! We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Great service My service experience with excellent with Ron Jones. Ron explained the service suggested for my vehicle.
Business response:
Thanks for the 5-star rating, Paul! We're glad to hear that Ron was so helpful and informative, and made sure that your car was well taken care of. We hope to work with you again in the future! Regards, Toyota of Grand Rapids
Service Excellence Ben DeKruyter has been my service agent for quite some time. He is ALWAYS helpful, friendly, knows what I need and helps with me with simple questions quickly. I have never had him try to sell me services that weren't needed, he is low pressure but gets the job done and my car is always in top notch condition as a result. Can't recommend him and this dealership for service more highly.
Business response:
Thanks for the feedback, Dorothea! We're happy to hear that you continue to have great service experiences with Ben, and that he makes sure that all of your questions and concerns are addressed whenever you come in. It's wonderful to know that he takes great care of your car and makes you feel confident in the work that is done on it! We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Great Service ! I had my FJ in for service Satuday May 14 and was helped by Vern Hall and he did an outstanding job for me ! I would never hesitate to contact him because he always does a superb job ?
Business response:
We're glad to hear that you had such a great service experience, Dennis! It's wonderful to know that Vern was so helpful and attentive, and went out of his way to make sure your car was well taken care of. We appreciate your business and look forward to working with you again in the future! Regards, Toyota of Grand Rapids
Fantastic service at Toyota Scion of GR Bruce Diamond was very personable and efficient. He had my car inspected, the work performed and out the door in less than on hour.
Business response:
Thanks for the 5-star rating, B! We're happy to hear that Bruce made sure that you had a great experience, and that your car was well taken care of. It's wonderful to know that it was a quick and efficient process! We appreciate your business and hope to see you again in the future. Regards, Toyota of Grand Rapids
great service Bruce Diamond is always very helpful. I would highly recommend using Toyota for any service repair.
Business response:
Thanks Todd! We're glad that you continue to have such pleasant service experiences, and that Bruce keeps you well accommodated. We appreciate your recommendation and look forward to seeing you again on your next service visit! Regards, Toyota of Grand Rapids
Good service Bruce Diamond is very helpful in looking into the problem and suggesting a solution. Thank you.
Business response:
Thanks for the 5-star rating, Ponthep! We're glad to hear that Bruce was so helpful and attentive, and made sure that your car was well taken care of. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.