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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great service I worked with Ben Dekruyter and he was very helpful. Explained what he would do, and did exactly that. No surprises. Very helpful.
Business response:
Thanks for the 5-star rating, Steve! We're glad to hear that you were so well accommodated, and that Ben was helpful and attentive. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Service is Excellent Vern Hall, knows how to take care of the customer. He asks the right questions, explains everything up front and follows through with his commitments.
Business response:
Thanks for taking the time to share about the great service that Vern extended to you, MS! It's great to know that he was so helpful and attentive and made sure that you had a pleasant experience. We hope to work with you again in the future! Regards, Toyota of Grand Rapids
Great buying expereince Petr Strakos did a wonderful job taking care of us in the purchase of our vehicle. He gets an A+ in customer service.
Business response:
Petr will be happy to hear that you had such a great car buying experience, Jason! We hope to work with you again in the future. Regards, Toyota of Grand Rapids
Review of Toyota Avalon LTD TREY YARBOROUGH did an excellent job taking us through the process of purchasing our Avalon LTD.
Business response:
Thanks for the 5-star rating, James! We're happy to hear that Trey made sure that you had a great experience purchasing your new Avalon, and we appreciate your business! We hope to work with you again in the future. Regards, Toyota of Grand Rapids
Great car buying experience I Jim Cash, would like to thank Tara Helmer for making me and my wife's car buying experiences (because she sold us 2 cars in two days) extra special. Everything was excellent and i highly recommend Tara for your sales person. Thanx again. Jim
Business response:
We're glad to hear that Tara was so helpful and attentive to you throughout your latest car buying experience, Jim! It's wonderful to know that she made you and your wife feel so well accommodated, and was able to help both of you find cars that you truly enjoy. We appreciate your recommendation and hope to work with you again soon! Regards, Toyota of Grand Rapids
excellent service Bruce Diamond did a great job organizing my service appointment. It was through and timely. I had the oil changed and a tire rotation.
Business response:
Thanks for the 5-star rating, R. King! We're happy to hear that Bruce was so helpful and attentive, and made sure your car was taken care of quickly and efficiently. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Nick Snyder I leased a 2016 Prius. Nick Snyder was the salesperson. Nick was friendly and helpful in answering my questions. If he did know the answer, he made work of finding someone who did. All of my questions and concerns were handled in a timely, professional manner. I would recommend Toyota of Grand Rapids in general and Nick Snyder in particular to anyone who asked.
Business response:
Thanks for the recommendation, James! It's wonderful to hear that Nick was so helpful and informative, and made sure that all of your questions and concerns were addressed throughout your car buying experience. We appreciate your business, and hope you're enjoying your new car! Regards, Toyota of Grand Rapids
Factory recall service Ben dekruyter was great!!!!! He was right on top.of things and coordinated it very well.
Business response:
Thanks for the 5-star rating, John! It's wonderful to know that Ben was so helpful and attentive, and made sure that you and your car were well taken care of. We hope to work with you again in the future! Regards, Toyota of Grand Rapids
Give them a shot! I have purchased 4 cars from this dealership and keep going back. They re always wiling to work with me and take the time to listen. If you are thinking about a Toyota, give them a chance as the sale is only the beginning, the service is great too!
Business response:
Thanks for the great feedback, Dr. D! We're pleased to hear that you have had such wonderful experiences with us, and that you always feel well accommodated through each car buying process. We appreciate your recommendation and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.