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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great service Ron Jones is a great service adviser and always steers me in the right direction. He does not suggest too much, just what he really feels my car needs for top running. Thanks Ron!
Business response:
Thanks for the 5-star rating, Joanieb! We're happy to hear that Ron continues to be so helpful and informative, and makes sure that your car stays in great shape. We appreciate your business and look forward to assisting you again in the future! Regards, Toyota of Grand Rapids
Toyota Service We had a normal oil change and tire rotation at Toyota Grand Rapids. The entire process was excellent from making the appointment to pickup of our car. Vern Hall was our service consultant and was very helpful and informative.
Business response:
Thanks for the 5-star rating, Katie! We're happy to hear that you had such a great service experience, and that Vern was able to make sure that you were well informed throughout the process of having your vehicle serviced. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Purchased a 2007 Toyota Sienna Darren Harold was an excellent sales person. He was very helpful answering any questions and a no pressure sales environment. Thank you for a great experience.
Business response:
Thank you for the five star review. We will be sure to let Darren know that he made your experience and the environment great for you. Regards, Toyota of Grand Rapids.
Great car buying experience!! Great car buying experience with Nick Snyder!! Thanks
Business response:
Thank you for choosing Toyota of Grand Rapids. We look forward to seeing you in the future. Take care!
Service Department is the Best I would go no where else. I am 68 years old and have service at other dealers. I will not go anywhere else. Ben Dekruyter was outstanding, he answered all my problems. My steering wheel lock up was one. He took the time to figure out why, I have had a hip replacement and would grab the steering wheel to pull in and out of the car, result is lock up. Sincerely Beverly Houck
Business response:
Beverly, thank you so much for taking the time to write this kind review about Toyota of Grand Rapids and Ben Dekruyter. We are pleased to hear that you are satisfied with your servicing, and we greatly appreciate your loyalty and trust in us. See you soon!
Bruce diamon Great thanks Bruce Diamon for his diligence in researching my warranties and taking care of the matters of preventive maintenance! On an oil change visit.
Business response:
Thank you for taking your time to review your experience here at Toyota of Grand Rapids with Bruce Diamond. We appreciate any referrals you send our way! Regards, Toyota of Grand Rapids.
Great service! Had a great experience at Toyota of 28th! GreAt service, great product, and very accommodating! If you're looking for a car, Tim Davis is the person to talk to!
Business response:
Thanks for the 5-star rating, Nick! We're happy to hear that Tim was so helpful and accommodating, and made sure that you found the car that was right for you. We appreciate the recommendation and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Good service, honesty Service employee Bruce Diamond was very efficient and went the extra mile to resolve the problem with my Sienna. I very much appreciated his honesty in the matter.
Business response:
Thanks for the 5-star rating, Carl! We're glad to hear that Bruce did whatever he could to make sure your Sienna was well taken care of. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Very Happy with Service at Toyota of Grand Rapids Very happy with Ben DeKruyper's service at Toyota of Grand Rapids. They are "Johnny on the spot" from the time I arrive to when my vehicle is completed. Coffee is great and the chairs are comfortable.
Business response:
It's wonderful to hear that Ben continues to make sure that your service appointments are timely and efficient, Jim! We're glad you feel at ease and well accommodated in our customer lounge. We appreciate your business and look forward to working with you again in the future! regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.