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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Happy customer We have been servicing our vehicles at Toyota of Grand Rapids since 1992. We are very happy with the service department, especially Bruce Diamond who is our current go-to man. He knows who we are, sees to the needs of the auto without "gouging" us. We are currently driving a 2008 model vehicle that drives like it's new. Thanks, Bruce. All the fields should read excellent. I just couldn't make it happen.
Business response:
Thank you so much for loyalty and business here at Toyota of Grand Rapids. We look forward to servicing your vehicle in the near future. Take care!
Great service, lovely facilities We have been dealing with the service department since 1992. We presently always go to Bruce Diamond who knows who we are and always treats us fairly. Our 2008 model car, purchased in 2007, still runs and pretty much looks like a new car. We are more than satisfied.
Business response:
Thank you for the wonderful feedback, Nancy! We're happy to hear that you continue to have such great experiences with Bruce, and that he keeps your vehicles in excellent shape. We appreciate your business and look forward to seeing you again for your next service visit! Regards, Toyota of Grand Rapids
Service As usual, Ben DeKruyter provided excellent service for my appointment.
Business response:
Thanks for the 5-star rating, Bob! We're glad that Ben once again was able to make sure you and your car were well taken care of. We look forward to seeing you for your next service visit! Regards, Toyota of Grand Rapids
Excellent Service I want to thank Ben Dekruyter fro the excellent service he has provided our car for years and years. He has always come through with squeezing us in on a very tight appointment schedule time and time again. I am a very satisfied customer and would recommend others to him to be their service representative. Thanks again Ben for coming through! Chuck Goedken
Business response:
Thanks for the 5-star rating, Chuck! We're happy to hear that Ben has continued to extend such excellent service to you, and always makes sure that your car is well taken care of, even on short notice. We're glad that you've felt so well accommodated over the years! We appreciate your business and look forward to seeing you again on your next service visit! Regards, Toyota of Grand Rapids
Excellent service As usual our most recent service experience with Toyota of GR was excellent. The car was taken promptly and was completed at the time promised. a couple of issues were discovered during the multi-point inspection that were taken care of on the spot without extending our wait time. Ron Jones, the service consultant we had, was courteous and helpful.
Business response:
Thanks for the great feedback, Sue! We're so pleased to hear that Ron was able to make your latest experience with us so pleasant and efficient, and continued to make sure that you feel well accommodated each time you bring your vehicle in to our dealership. We appreciate your business and look forward to working with you again in the future! Regards, Toyota of Grand Rapids
Chris Hammond Chris Hammond us great and always helpful. This is my third car w Toyota and has helped me w this car too.
Business response:
Thanks for the 5-star rating, Elena! We're so glad that Chris continues to take such great care of your vehicles, and ensures that you're always well accommodated whenever you come in. We appreciate your business and look forward to seeing you again in the future! regards, Toyota of Grand Rapids
Ben Penrod I purchased my 2012 PriusV new from Toyota of Grand Rapids in Nov. 2011. The service has always been excellent. The people are helpful and always friendly. I have and will continue to recommend Toyota of Grand Rapids to anyone looking for a car. Joe VanDyke recently replaced a headlight. I called and they took the car right away, that's service.
Business response:
Thanks for taking the time to share your feedback, Ben! It's wonderful to know that you have continued to receive such great service, and that your car has been well taken care of. We're glad that Joe has extended such excellent customer care to you! We appreciate your business and look forward to assisting you again in the future. Regards, Toyota of Grand Rapids
Service review Bruce Diamond made sure that all my needs were taken care in a timely and precise manner. He did it all with utmost courtesy and professionalism. Great job Bruce and hats off to your team of associates who performed the service repairs!
Business response:
We're happy to hear you had such a pleasant experience, John! It's wonderful to know that Bruce was so helpful and accommodating, and made sure that everything was taken care of as efficiently as possible. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Good service expierence Ben was helpful and polite as usual. He advised me of some additional concerns and let me know which ones could wait
Business response:
Thanks for the 5-star rating, Tom! It's great to hear that Ben was so informative and attentive, and made sure that you were aware of your vehicle's needs. We appreciate your business and hope to see you again for your next service visit! Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.