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At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Happy customer We have been servicing our vehicles at Toyota of Grand Rapids since 1992. We are very happy with the service department, especially Bruce Diamond who is our current go-to man. He knows who we are, sees to the needs of the auto without "gouging" us. We are currently driving a 2008 model vehicle that drives like it's new. Thanks, Bruce. All the fields should read excellent. I just couldn't make it happen.
Great service, lovely facilities We have been dealing with the service department since 1992. We presently always go to Bruce Diamond who knows who we are and always treats us fairly. Our 2008 model car, purchased in 2007, still runs and pretty much looks like a new car. We are more than satisfied.
Service As usual, Ben DeKruyter provided excellent service for my appointment.
Excellent Service I want to thank Ben Dekruyter fro the excellent service he has provided our car for years and years. He has always come through with squeezing us in on a very tight appointment schedule time and time again. I am a very satisfied customer and would recommend others to him to be their service representative. Thanks again Ben for coming through! Chuck Goedken
Excellent service As usual our most recent service experience with Toyota of GR was excellent. The car was taken promptly and was completed at the time promised. a couple of issues were discovered during the multi-point inspection that were taken care of on the spot without extending our wait time. Ron Jones, the service consultant we had, was courteous and helpful.
Chris Hammond Chris Hammond us great and always helpful. This is my third car w Toyota and has helped me w this car too.
Ben Penrod I purchased my 2012 PriusV new from Toyota of Grand Rapids in Nov. 2011. The service has always been excellent. The people are helpful and always friendly. I have and will continue to recommend Toyota of Grand Rapids to anyone looking for a car. Joe VanDyke recently replaced a headlight. I called and they took the car right away, that's service.
Service review Bruce Diamond made sure that all my needs were taken care in a timely and precise manner. He did it all with utmost courtesy and professionalism. Great job Bruce and hats off to your team of associates who performed the service repairs!
Good service expierence Ben was helpful and polite as usual. He advised me of some additional concerns and let me know which ones could wait
Toyota of Grand Rapids has a 4.6 star rating with 8,221 reviews.
Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.