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Toyota of Grand Rapids

4.6

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.68,221 reviews
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Brandon, salesman, financial manager,repair sales's profile image
Brandon, salesman, financial manager,repair sales 
9 years ago

Review I took my car into labor looked at. Service called me with items to be rapaired. I decided to look at used vehicles and ended with a new car lease. Thanks for making the process so easy . Top 100, the browser is not working well 

Laurie's profile image
9 years ago

Excellent, as usual Vern Hall was my service rep this time, and he listened to my concerns, passed them along to the mechanics, and together they fixed the problem. 

LaShelle's profile image
LaShelle 
9 years ago

My experience at Toyota Scion of Grand Rapids I own a 2015 Toyota Rav 4. I'm approaching my 5000 miles so decided to just show up for an oil change. I wasn't sure if I should make an appointment but this was going to be a great test to see how responsive the service department would be. It was very busy at the time but they had me pull in; they told me it would be about 30 minutes and they would have the car back to me; they did a 35 point inspection, 4 tire rotation and check my oil, filled all my fluids and my car all in 2... read more

Thirstt's profile image
Thirstt 
9 years ago

Another positive experience!! I just hit 427,000 miles on my 2001 Toyota Sequioa! I credit not only Toyota motor corporation but also Toyota of Grand Rapids service department.... Ben Dekruyter has been my service advisor for most of my service appoints and has a excellent job! You can always count on them to do the job right the first time. 

Brenda's profile image
9 years ago

great service Brad Demott was my service writer this time around and he is every bit as capable as the others I have had. My car was serviced right on time and completed in a timely fashion so I was back on the road quickly. Grand Rapids Toyota is the place to shop for a car and then keep it running top notch 

Madonna's profile image
Madonna 
9 years ago

Above and beyond service ALWAYS ~~ superior service, with a smile, and easy on the wallet! Ben DeKruyter is "the BEST". Always has been and always will be. Bruce stepped in to help also, on a very busy day at the service arena. Thanks guys. 

Bridget Ms Club77's profile image
Bridget Ms Club77 
9 years ago

Love My Lease/Toyota Corolla S Thank You, Thank You, Casey Saad .from the moment I walked into the dealership until I picked up my car. Casey was awesome. He made me feel at ease and he was very patient. It has been a quite some time since I have had a vehicle let alone brand spanking new, He just zoned in on my needs & he even picked out the perfect color :). So if you are thinking about leasing especially a Toyota go see Casey Saad @ Toyota Scion of Grand Rapids, Plus the popcorn is great 

Lee McLain's profile image
Lee McLain 
9 years ago

Great Experience Tony Nguyen is a very good salesman, He made sure that we enjoyed our time. He is very funny. Purchase transaction went very smooth even though I did not have the title of my car with me. 

mak's profile image
9 years ago

Service I have always had my car serviced at Toyota Scion of Grand Rapids. I deal with Ben DeKruyter in the service department. Ben always goes the extra mile in taking time to answer any concerns or questions that I have. I have never been disappointed in any of my service. 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.6 star rating with 8,221 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.