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At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Great service experience This visit was a routine service appointment - oil change and tire rotation. During the 21 point vehicle inspection they found that a critter had been storing seed in my cabin air filter. They brought it to my attention and cleaned the filter at no charge, since it had been replaced at the last service visit and was still in good condition. everyone that I have dealt with in the service department over the nearly 10 years that I have owned my Prius has been completely professional and friendly.
Toyota Prius This is the first Toyota I have bought.I bought a new Prius and have been very happy with the vehicle. I Had a good experience with the sales person and the dealer ship was very accommodating. I have not had it in yet for servicing but the service area was very clean and modern. Jermey Julian did a very good job in helping us select a vehicle and how to operate it.
Professional experience with Ben DeKruyter Brought my Camry in to GR Toyota recently for an oil change. Very impressed with the professionalism of Ben DeKruyter. Enjoyed the experience and working with Ben - top notch service and attitude. A+ Ben. Thank you.
Service Department Great service in a timely manner. Nice waiting area with coffee and a quiet place to get some work done. Ron always take good care of me and my car.
Thorough eplanation of service options Bruce Diamond offered corrective options and thoroughly explained the cause and effect reason for my car's maintenance issue. I appreciate his approach and the entire experience. - Marty Z
Great Service! Ben is always a pleasure to work with when my Toyota needs service. Honest and straight forward advice I can count on!
great service and no pressure Vern Hall was service advisor and very good to work with.
Great Service at Toyota Scion It was my first time at Toyota Scion. Was able to get my daughter's used Toyota Rav4 in within 12 hours! They identified the problem that another shop had been unable to fix for us. Ron Jones kept us up to date on repairs, pick up, etc... in a friendly, timely manner. Couldn't ask for more.
Great customer service Ben Dekruyter provided fantastic customer service while my car was being serviced. He allowed me to take his car while my car was being worked on to help me out in a pinch. He is a true servant.
Toyota of Grand Rapids has a 4.6 star rating with 8,221 reviews.
Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.