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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Toyota Scion of Grand Rapids has GREAT service! I drove from Lansing to lease a car from Al Luke. Spartan Toyota of Lansing does not have the attentiveness and deals Al presented. Al Luke's professional demeanor and knowledge of Toyota's has made leasing a vehicle an easy choice. His attention to detail has made my experience seamless. Thank you Al Luke!
Business response:
Thanks for the 5-star rating, Dee! We're so happy to hear that Al's attention to detail and expertise contributed to your excellent car buying experience. It's wonderful to know that you felt well accommodated, and were able to get a great deal on your lease! We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Best service department anywhere! I brought my 2013 Yaris in for regular maintenance. Bruce Diamond took care of everything for me quick and efficiently. I purchased my Yaris from Toyota of Grand Rapids as a new car, and it has never been anywhere else for service. The entire service department is A+! As always, I was very happy with my experience there.
Business response:
It's wonderful to hear that Bruce was so efficient and accommodating, Deb! We're glad he took care of everything for you and ensured that you felt at ease with the whole process. We appreciate your business and look forward to assisting you again in the future. Regards, Toyota of Grand Rapids
Love my Prius Thanks Jeremy Julian for getting us into our new Prius V. It's the right fit for us.
Business response:
Thanks for the 5-star rating, Barb! It's great to hear that Jeremy was so helpful and accommodating, and help you find the car that was right for you. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Great service Toyota of Grand Rapids has been very helpful in the maintenance and repair of my Toyota Venza. Ben Dekruyter in the service department is always so helpful and tries to make things go as fast as possible.
Business response:
Thanks for the 5-star rating, Venzaowner! We're pleased to hear that Ben has made sure that your service experiences are always pleasant and convenient. We appreciate you entrusting us to keep your Venza in great shape! We look forward to see you again when your vehicle is ready for its next service. Regards, Toyota of Grand Rapids
Good service Car was in for routine maintenance. Was done in timely manner. Everyone was helpful and friendly. Car was parked inside to accommodate husband's difficulty walking. Cris Hammond was service advisor. Was a good day.
Business response:
Thanks for the great feedback, Mp! We're pleased to hear that Chris was able to facilitate such a pleasant, convenient service experience for you, and made sure you got your car back in great shape. We're glad you were so well accommodated! We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Grand Rapids Toyota Service Department - Ron Jones Called Grand Rapids Toyota Service Department and talked to Ron Jones. Informed him of issue with my 2010 Venza. He provided guidance and informed me he was available until 8:00 pm. An AAA representive arrived at my home and help me start the car. Drove to Toyota Service Department and Ron installed a new battery. Service was prompt and thorough.
Business response:
Thanks for the 5-star rating, Gerald! It's wonderful to hear that Ron was so helpful and accommodating, and was able to quickly diagnose your problem to make sure your car was taken care of with as little inconvenience to you as possible. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
New Car Purchase Thank you, Paul Gruber, for helping our family get a new vehicle. We truly appreciate all of your help with such a big decision. You were so professional, patient and willing to work hard for us. Thanks again!!!!
Business response:
Thanks for the 5-star rating! It's wonderful to hear that Paul was so helpful and accommodating to you, and made sure that you had all the time and information that you needed in order to make a well informed decision about your purchase. We appreciate your business, and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Loving my car The service is outstanding. The sales staff is extremely helpful and look out for your car needs. Petr was very informative and pleasant, made buying an auto from him a pleasure.
Business response:
Thanks for coming in to see us, Kathy! It's wonderful to hear that Peter was able to make your car buying experience so pleasant, and that he was so attentive to what you were looking for in a vehicle. We're glad you're enjoying your new car, and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Service on my Rav-4 Sean Bier-Hobbs was my service contractor. Knowledgable, helpful and friendly. The work was performed by Fredy Hernandez and it certainly didn't take as long to complete as I anticipated. The lounge is always pleasant and comfortable so the waiting time was also pleasant. I have been coming here since 2009 and don't expect to do otherwise in the foreseeable future.
Business response:
Thanks for sharing your feedback, Estelle! It's wonderful to hear that Sean and Fredy were able to ensure that your latest service experience was so quick and accommodating, and that you have had the same level of fantastic customer care each time you bring your car in. We appreciate your business, and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.