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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great Service and Follow Up I have been working with Bruce Diamond for years in servicing my Toyota Avalons. He is always friendly, knowledgeable and thorough in his analysis of my service issues and problems. I value and trust his opinion as to what needs to be done....and if it can wait for a few months to have specific work done without hurting my vehicle. Always great service with Bruce....thanks!
Business response:
We appreciate your 5-star rating, Douglas! We're pleased to hear that Bruce continues to make your service visits so pleasant, and that he takes great care of your Avalons. We appreciate your loyalty over the years, and look forward to the next opportunity to assist you! Regards, Toyota of Grand Rapids
Fantastic Service! This is the first vehicle I purchased from Toyota Scion of Grand Rapids, I am completely impressed from the purchasing experience all the way to my first service experience. Ron Jones is fantastic along with the rest of the Toyota team.
Great service Ben de Graf did another fine job in making sure my car left the dealership in excellent condition. He is friendly and honest and takes good care of me and my corolla!
Business response:
We're glad to hear you've had yet another great service experience with Ben, Shouran! It's so wonderful to know that he is so accommodating, and makes sure your Corolla stays in great shape. We appreciate your business and hope to see you again in the future! Regards, Toyota of Grand Rapids
NO SURPRISES by Elly We spoke with Frank Turner on the phone first and worked out most of the details before we made the 2 hour drive to Grand Rapids. We were happy to get exactly the car we wanted for exactly the price we discussed over the phone. No unpleasant surprises.
Prius maintenance I have never wrote a review of an auto dealership's facilities before. This is my first because of the impression of the person I dealt with when I checked in. Sean Bier-Hobbs was exceptional in his explaining the needed repairs beyond the oil change for my 2010 Prius I came in for. I expected a 'sell job' to get me to spend lots more. I didn't get it. I was treated with respect and honesty from the moment I came in. With over 174,000 miles on my Prius I discovered that the brakes finally needed new pads; j... read more
Great service! Thank you Bruce Diamond great service!!!!!!!!!!!!!!
Business response:
Thanks for the 5 star rating, Roger! We're happy to hear that Bruce took such great care of you. We hope to see you again for your next service visit! Regards, Toyota of Grand Rapids
Thank you for your continued support! Vern Hall we have excellent reviews for you as well. It wasn't my desire to include a name thus a review wasn't sent but I found that through this means, I don't need to include a name. The important message here is that you have been most helpful in every way whenever we come to have our car serviced. We appreciate all you and your team do for us! Thank you!
Business response:
We're glad you've had such great service experiences with Vern! We appreciate the 5 star rating, and I know he will be pleased to hear that you appreciate his work. We hope to see you again for your next service visit! Regards, Toyota of Grand Rapids
Fantastic Service!! Ben Dekruyter, you have ALWAYS provided excellent service for the past two years we have been here in Michigan. We appreciate you and your Toyota team!
Business response:
It's great to hear that Ben has made sure that your service visits are always excellent! We're glad you have felt well accommodated, and we appreciate you entrusting us with your vehicle's service. We hope to see you again soon! regards, Toyota of Grand Rapids
Wonderful service Bruce Diamond was just as friendly, courteous and helpful as he always is. I came in for an oil change and also needed other maintenance work. He thoroughly explained what needed to be done and also what maintenance needs to be done at my next oil change. The work was done in a timely manner.
Business response:
Thanks for the great feedback, Sylvia! It's wonderful to hear that Bruce made your service experience so pleasant. We're glad that he was accommodating and informative, making sure that you knew exactly what was happening with your vehicle and updating you on your other service needs. We appreciate your business, and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.