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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Consistent Great Service I always work with Ben Dekruyter whenever I bring my call in to the dealership. Always very professional and outstanding customer service. I appreciate the facilities/wireless internet offered at the dealership as it is much easier and convenient for me to bring my car in during the day. Thank you Ben for always suggesting my not pushing maintenance/suggestions for my vehicle. Truly appreciate it.
Business response:
Thanks for the 5-star rating, Adrienne! We're happy to hear that Ben always takes such great care of your car, and makes sure you're well accommodated each time you come in. We appreciate your business and look forward to seeing yo again soon! Regards, Toyota of Grand Rapids
Toyota of GR Vern Hall and the rest of the gang in service are the best. I've used their service department for more than twenty years. They are always helpful, courteous, fair, and friendly. I don't go anywhere else.
Business response:
It's great to hear that you continue to have such wonderful service experiences with us, Gregg! We're so glad that Vern takes such great care of you and your vehicle, and we truly appreciate that you keep coming back and entrusting us with your service needs. We look forward to seeing you again on your next visit! Regards, Toyota of Grand Rapids
Happy (again) with my Toyota service I really appreciate the smooth flow of the process when getting serviced at Toyota of Grand Rapids. The check-in process is easy. I always feel welcomed. I love the fact that every bit of the Toyota service that's been done to my Prius over the last 230,000 miles is available right on the screen to help the conversation between me and my service guy, Vern Hall. I've come to trust his recommendations completely and it feels good to do business with someone who is looking out for my best in... read more
Business response:
We're glad to hear from you again, Terry! It's wonderful to know that you continue to have such great experiences with us, and that the service team makes sure you feel welcomed and well accommodated. We're glad to be able to help keep your car in great shape! We appreciate your business and hope to be able to continue assisting you in the future. Regards, Toyota of Grand Rapids
Put your mind at ease! I always leave my car with Bruce Diamond to insure that everything is up to date as needed and I am informed of anything that may need consideration over and above what I may have expected. Having that kind of peace of mind is rare today and, in my case, greatly appreciated! Bruce takes care of my care as though it were his own!
Business response:
We're so thrilled to hear that Bruce has made you feel so at ease with the work that he oversees on your vehicle, Harry! It's wonderful to know that you trust is advice, and know that your car is in great hands with him. We appreciate your business and look forward to working with you again in the future! Regards, Toyota of Grand Rapids
Fine Service Department Ben Dekruyter took great care of me, reviewed the work, saw that it was well done, and did it all with a sincere and friendly smile. I plan to return for service again.
Business response:
Thanks for the 5-star rating, Mummblingme! It's great to hear that Ben made sure you were well taken care of, and well informed on everything that was done on your vehicle. We appreciate your business and look forward to seeing you again next time! Regards, Toyota of Grand Rapids
Great Service from Vern Hall and the entire depart I was greeted with a very cheerful atmosphere within the service department. Vern Hall completed all the necessary information in a timely manner. Dave Dykstra completed all the service to my 2012 Rav4 previously requested. Great Work to all! Thank you Mrs. Daniel Trann
Business response:
It's great to hear that you felt so welcomed and at ease in our service center, Regina! We're glad that Vern and Dave were able to assist you and get your car taken care of quickly and efficiently. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Maintenance service Ben Dekruyter does a great job, he is always very upfront in costs and doesn't pressure me into any repairs I don't want.
Business response:
Thanks for the 5-star rating, Will! We're pleased to hear that Ben has continued to provide you with such great customer care, and makes sure your car is well taken care of. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Great customer service We had a great experience at Toyota of Grand Rapids. We shopped for a used Suv and we happy with the vast selection. How could we not find one to drive home? We it needed service - staff were there to assist!
Business response:
We're happy to hear that you've had such great experiences with us, both with purchasing your vehicles and with service! We're glad you're enjoying you're enjoying your SUV and we hope to work with you again soon. Regards, Toyota of Grand Rapids
Great Service! Great service at Toyota of Grand Rapids! Service advisor Ben Dekruyter is knowledgeable and helpful. They provide the service you need to keep your car well maintained.
Business response:
We're glad Ben made your service experience so pleasant! It's great to know that you feel so confident in the work we perform on your vehicle. We appreciate your business and hope to be able to assist you again in the future! Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.