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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great Service! Thanks Trey Yarborough for your great customer service when it came to buying our Honda Pilot. Trey went out of his way to make sure our car buying experience was an enjoyable one. I wouldn't hesitate to recommend Trey to anyone looking to buy a car!!!!
Business response:
Thanks for the great rating, Grand Rapids! It's wonderful to hear that Trey was able to make your car buying experience so pleasant. We appreciate your recommendation, and hope you're enjoying your new car! Regards, Toyota of Grand Rapids
Great, friendly service! Thanks to the cordiality of Bruce Diamond, I am extremely pleased! He is so very helpful! Merle R. Mustert
Business response:
Thanks for the great rating, Merle! We're glad Bruce was able to be so helpful and accommodating. We hope to see you again for your next service visit! Regards, Toyota of Grand Rapids
The BEST Service - Above & Beyond Bruce Diamond and Mike VanHoudt are excellent to work with. They were not only kind but efficient in their services, telling me what exactly needed repairs and how long it would take approximately. And, not only did they fix my car, they detailed what they could on the inside, making my car to feel fresh like I had first purchased it! This proved an above-and-beyond service that I wasn't expecting but had a pleasant surprise. I'm well pleased with their work, and look forward to continue my ... read more
Business response:
Thanks for the great feedback, Kriss! It's wonderful to hear that Bruce and Mike were able to make your service experience so pleasant. We're glad they were accommodating and informative, making sure that you knew exactly what was happening with your vehicle through each step of the process. It's also great to know that they delivered your car back to you looking so fresh and clean! We appreciate your business, and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Great Service Bruce Diamond provided excellent service. No pressure for any additional services provided.
Sean Bier-Hobbs provided excellent service Sean provided caring and professional service during a stressful, repair must have situation. My hats off to a real pro! Sean Bier-Hobbs. Thank you! 5 stars
Excellent service Repaired bothersome wiper problem that entailed troublesome diagnostic detail and time beyond initial cost estimate. Toyota GR only charged me for initial estimate and cost of final part that resolved wiper issue without charging for intermediate part that did not solve wiper issue. Intermediate part was about 4-5x the cost of final part necessary to resolve issue. Toyota GR provides quiet customer work space with no-charge wifi access, which allowed me to do my work in peace and quiet while my vehicle was ... read more
Great service with Sean Bier Hobbs! Thanks again for your great service. You keep our car and truck running for miles and miles.
Tara sold us a new Prius V!!! Tara Helmer did a great job helping us zero in on the perfect vehicle choice and purchasing options. Tara never made us feel hurried, but she didn't waste our time either, she was a pleasure to work with.
Great service Bruce Diamond really did a good job . He was very helpful by providing us shuttle device also .
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.