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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,767 reviews
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MHT's profile image
8 years ago

Used car sales Trey Yarborough went out of his way to be helpful, and continues to be even after the sale. Closing was a bit drawn out, our fault later than expected arriving. 

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MartaR amateur photographer 
8 years ago

Great services with Ron Jones Ron Jones got my services started on a timely manner. The estimated time to be finished was just he quoted. He was friendly and did not treat me like I was a woman who doesn't know anything about cars. He carefully explained things well that I can understand. He has a great smile. 

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Gary N. 
8 years ago

Top Notch! Thank you Ben Dekruyter for a great job at the advisers desk! Always a pleasure going in for maintenance at Toyota of Grand Rapids. 

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Rick Schuknecht 
8 years ago

Toyota of Grand Rapids Ben DeKruyter is the best service rep I have encountered in my 45 years of owning Toyotas & other model automobiles. 

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Roberta Pillars 
8 years ago

Roberta Pillars My husband and I were pleased with the service and the overall experience with Toyota of Grand Rapids. Our salesman Frank Turner was professional and very nice. He was knowledgeable about the vechiles and never seemed rushed to get us to buy. All in All Frank Turner made our buying experience quite enjoyable. 

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Caron RN 
8 years ago

Great 5,000 mi maintenance appt. Joe Van xxxx noticed I was behind in certain maintenance. When he realized I was not expecting that comment, he slowly and respectfully worked through the issue and time frame. My appt successfully got my car up to date with maintenance. I am also aware of recommendations for 50,000 mile appt and can be prepared. 

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David and Lani Pleyel 
8 years ago

Service of our Toyota Camry. Service as always was wonderful. I drove in a little early and Chris was right there to greet me and get my car right in. I love the quiet room! It was 45 minutes of uninterrupted reading for me which is a gift! When my car was ready and on time Chris came in and reviewed the information with me. Chris also went over when the next visit would be. It is always a pleasure to have my car serviced at the Grand Rapids shop. It is always so clean, friendly and professional! Thank you for great service! 

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Robbins 
8 years ago

Ben Dekruyter is amazing Ben could not be more helpful. Every time I bring my Toyotas in there he always advises me on what my vehicles need. Whenever there is an issue with repairs, he makes sure its resolved. Great advisor. Great dealership. 

Bneta Davido's profile image
Bneta Davido 
8 years ago

Bneta Davido I took my car in for an oil change and rotate tires. The service I receive there is outstanding. I was a few minutes late for my appointment but they took me right in and I had my car back really fast. The waiting room is comfortable with popcorn, and other refreshments for the customers. They also have wifi, tv, fireplace and it is just an overall great experience while waiting for your car. All, I repeat all of the service advisors are totally customer focused and will assist you in any way. I am on my second ... read more

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is open now. It will close at 8:00 p.m.