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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Service department Service department is outstanding. They are always prompt and always helpful when answering all my questions. Quality of work is great. Think the name of service man was Joe
Business response:
Thanks for sharing your feedback, Jim! It's great to know that you continue to receive such excellent information and advice each time you bring your car in to us, and that Joe was able to make your latest service experience so accommodating. We appreciate your business, and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Serviceman--Ben DeKruyter Ben is exceptional! Always gets me in to have the work done on my car quickly. Been coming here for years. Thank you, Ben. Dick Jasinski
Business response:
Thanks for the great rating, Dick! We're pleased to hear that Ben continues to extend such excellent service to you, and ensures that you get your car back quickly. We appreciate your loyalty and look forward to working with you again in the future! Regards, Toyota of Grand Rapids
Toyota of Grand Rapids is Great I have always been satisified with my experiences at Toyota of Grand Rapids. Bruce Diamond has been my main "service guy." He is kind, knowledgeable, and takes the time to explain everything that I need to know about my car and the service needed currently or in the future. He listens to my concerns and is able to translate my descriptions of what I experience with my car into language the "repair guys" can understand to fix the problem. I appreciate the comfortable waiting areas and kindness ... read more
Toyota Sienna 2011 In behalf of my family, I would like to thank Kyle M. for helping us refinance our minivan. It meant a lot to us. To the finance manager who gave his 100% , Thank you as well. From: Maglasang family
GREAT SERVICE Vern Hall in the service department is always helpful. I only went in for an oil change but asked him about a minor fix with my glove box. A piece fell out holding it together and I could not get it back on so it sat on the floor for a month. He quickly put the piece on that holds it in place and it is fully functional again. I really appreciate his service.
Great experience I was running a bit late, a car accident on a major road had delayed me from getting there on time for the appointment. I called, and they were able to re schedule service the same morning. From bringing in my car to completion of service, everything went perfect.
Business response:
We're happy to hear that you were so well accommodated, Prius 'C'arl! We understand that unexpected things happen, so it's great to know that the service team was able to work around your delay and make sure that your car got taken care of. We appreciate your 5 star rating, and hope to see you again for your next service visit! Regards, Toyota of Grand Rapids
Vehicle service Bruce Diamond was my service adviser. He was very friendly and professional. The repair he suggested I take care of first, really made a difference to the brakes. . I know I can trust him so when he tells me something needs fixing.
Business response:
Thanks for the feedback, KenCaledonia! It's great to hear that Bruce made sure that you and your car were well taken care of. We appreciate your fantastic rating, and hope to see you again for your next service visit! Regards, Toyota of Grand Rapids
Use Vehicle Experience. Tara was a great sales professional . Personable and knowledgeable. Long term employee for several years. She provided good follow through. She should be promoted as her talents are under serviced for the dealership's future's growth needs. I highly recommend This dealership because of Tara. She impressed me the most of any contacts at the Dealership. Thank you Tara H. Much appreciated the deal coming together because of you.
Business response:
Thank you for sharing your feedback, Lady! We're so glad that Tara was able to ensure that you had such a great experience at our dealership. It's great to know that she made you feel so well accommodated, and was able to ensure that you got the deal you wanted on your car! We appreciate your business, and hope to see you again in the future. Regards, Toyota of Grand Rapids
Bruce is great! Bruce is always friendly, courteous, and efficient.
Business response:
We're happy to hear that Bruce made your service visit so great, Jimmy! Thanks for the 5 star rating, and we hope to see you again next time you're due for service. Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.