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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Buying new Tacoma Thank you Paul Gruber for taking the time to explain the different 2016 Tacoma models to me and also the $9.95 oil changes where you can bring your own oil. Thank you again,Gary Waskiewicz
Great service Ron Jones was very helpful and responsive to my issues. He kept me well informed of what was going on with my repairs. My dealings with all of the service representatives over the past 23 years have been positive.
Toyota on 28th After noticing a disturbing rattle in the undercarriage of our 2007 Yaris, I made an appointment and brought it in for service. Ron Wood assisted me explaining that the mangled piece of metal which looked like some sort of highway lizard clinging to its mother was actually the heat shield, a vital part of safety protection to deflect heat away from potentially combustible parts like the gas tank. It could even be repaired not replaced. I found the waiting room very comfortable, the atmosphere inviting and the ... read more
Great service. Bruce Diamond was my service advisor. He was very friendly and professional. I have always had my car serviced at Grand Rapids Toyota. I know I can trust them so when they tell me something needs fixing, I know that they are being honest.
Warranty work I came in for warranty work for a switch on my steering column and Toyota changed the protocol for the repair so I will have to go back, but Ben Dekruyter was very apologetic for the confusion, I really appreciated his kind caring manner.
Great Service Department! I currently have 3 Toyota's. I recently had my 2011 Camry serviced to replace the CV Boot. The service department is clean and professional. In the past I felt like they do the hard-sell to get you to replace everything to make your car perfect. However, my recent service visit went very smoothly. I got my CV Boot replaced and was on my way in about 90 minutes - and it was covered under my Certified Pre-Owned warranty! If you need service, call Toyota of Grand Rapids and ask for Ron Jones!
Service Department Bruce Diamond in the service department is so helpful. He explains what will be done with each service appointment. This week it was the 30,000 mile one. The service was done quickly. The waiting area was pleasant and all of the staff were courteous and caring. I would give them a 110% satisfaction rating and recommend Bruce to anyone needing service for their Toyota.
Excellent Service I would recommend Toyota of Grand Rapids over any other dealership in town based on the service department alone. Ben Dekruyter remembers me each time I come in, and gives my advice, without pressure, on what I need to do to keep my 4Runner running smoothly. I will most likely start my shopping here when it comes time to upgrade to a newer model vehicle. Thanks, Ben!
Service Appointment and Joe Vandyke Appointment was quick.The light was reset and a reason was found. Joe got me in and out quickly.
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.6 star rating with 8,217 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.