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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great & fast service I recently went here to get my 5,000 mile service done on my Toyota and was very happy with the fast service they did! They were also very friendly.
Business response:
Thanks for the 5 stars, Amanda! It's great to hear that your routine maintenance was handled efficiently, and that you had such a pleasant experience with us. We hope to see you on your next service visit! Regards, Toyota of Grand Rapids
Ben Dekruyter did a great job! Ben Dekruyter at Grand Rapids Toyota did a great job!
Business response:
Thanks for the feedback, Bob! We're glad to hear that Ben was so accommodating and helpful. We hope to see you again in the future! Regards, Toyota of Grand Rapids
Great Service I have been taking my Prius to Ben Dekruyter at Toyota of Grand Rapids since I have had the car. He is very helpful and does not push services that I do not need. He reminds me what maintenance has been deferred and needs to be done on the next visit.
Business response:
Hello Jess! Thanks for sharing your experience with us. It's wonderful to hear that Ben has been so accommodating to you, and makes sure you are kept well informed about the services that are being done on your vehicle. We appreciate your 5-star rating, and look forward to seeing you again for your next service visit! Regards, Toyota of Grand Rapids
Satisfied customer Al Luke was most helpful from the moment we met and very professional. The buying experience was pleasant and I would recommend it to anyone.
Business response:
Thanks for the great rating, Dennis! It's wonderful to hear that Al was so helpful throughout your car buying experience, and that he made it such a pleasant process for you. We appreciate your recommendation, and hope to see you again soon! Regards, Toyota of Grand Rapids
Simple and fast purchase Frank Turner did a great job getting the correct truck and van order and ready for us.
Business response:
Thanks for the feedback, Robert! We're glad to hear that Frank was able to be so accommodating during your car buying experience. We hope you're enjoying your new vehicles, and hope to see you again in the future! Regards, Toyota of Grand Rapids
Excelent service at Toyota Whenever I call in for service, Ben Dekruyter is always very helpful. In emergencies, he has gotten me in sooner than I expected. He has always taken very good care of my automotive service needs.
Business response:
Hello John! We're happy to hear that Ben goes out of his way to ensure that your car is well serviced, even in a pinch. We appreciate your 5-star rating, and look forward to seeing you again for your next service visit. Regards, Toyota of Grand Rapids
Safety concerns Ron Jones tried to fix my headlight himself for my safety, going above and beyond. He got me in quickly when that didn't work, I felt he really cared about my safety. Great service as always.
Business response:
We're happy to hear that Ron took such great care of you and your car, Joanie! Customer care is our top priority, so it's wonderful to know that Ron took your repair very seriously. We appreciate your 5 star rating and hope to see you again for your next service visit! Regards, Toyota of Grand Rapids
Great service with personal attention Ben Dekruyter was able to make a lengthy warranty repair on my Toyota Prius C a pleasant experience and was able to do it in a time frame that worked for me. He even provided a rental car. He got the work done in the time promised, and the customer service was excellent. Thank you, Ben.
Business response:
Thanks for the great rating, Ben! It's wonderful to hear that Ben was able to make the process of having your warranty repairs taken care of a manageable experience, and could accommodate you and make sure that it was a pleasant process in the end. We appreciate your business, and hope to see you again for your next service visit! Regards, Toyota of Grand Rapids
Exceptional service! Ben (?) and Bruce Diamond were top-notch service guys--the first folks at this dealership you meet. They especially helped me by working with my unusual work schedule. I would not hesitate coming back to this dealership--Thank you, Toyota!
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.