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Toyota of Grand Rapids

4.6

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.68,217 reviews
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linda van heuvelen's profile image
linda van heuvelen 
9 years ago

service and repair Bruce diamond was most helpful with my visit for repair and service. He was efficient and professional in his manner. 

Jan M.'s profile image
9 years ago

Had great customer service from Vern Hall ! Just had an oil change on my 2011 Prius and want to compliment Vern Hall for the customer service I received. He answered any and all of the questions I had about my Prius and did so in a complete and courteous manner...something you don't find all the time!! I will request him again! 

Alammers's profile image
Alammers 
9 years ago

Highly recommend service Highly recommend service and highly recommend and appreciate Vern Hall as an advisor. Helpful and straightforward. 

Jeff's profile image
9 years ago

Wonderful experience shopping and purchasing It was a great friendly atmosphere while shopping and purchasing my Prius C with the help of salesman Trey Yarborough. He was very patient and took the time to listen and understand what I wanted! I look forward to the excellent service I will receive from the entire facility and people I interact with from Toyota of Grand Rapids during the life of my vehicle. 

Carrie B.'s profile image
Carrie B. 
9 years ago

Great Customer Service and a Service Job Well Done I had a great experience in the service department for my ToyotaCare. Chris Hammond and his team were phenomenal, with dedication to quality service on my Corolla and respect for my time. 

Erica's profile image
9 years ago

Buying experience Paul Gruber helped me enjoy the car buying experience. I try to keep my cars looking nice and running well for many years so it's not very often that I purchase them. It's also not a process that I look forward to. It can be stressful, but Paul helped to take the stress out of it and I actually enjoyed the process. I love my new Rav4 and hope to enjoy it for years to come. 

Mark's profile image
9 years ago

Great Experience at Toyota of Grand Rapids Just bought a '15 Toyota Avalon from Toyota of Grand Rapids. My sales rep, Tara Helmer, was very helpful. She was very knowledgable about Toyota vehicles, did not try to pressure me into a vehicle I did not want, and gave me a great orientation of my new Avalon. I know I received a great deal and when you throw in the free extended powertrain warranty and lifetime $9.99 full synthetic oil changes I know where I will be going for all my service. Very happy with my overall experience ... read more

tattem5's profile image
tattem5 
9 years ago

General Maintenance on Camry Ben Dekruyter has been a rock of this establishment. I see him every time I go in for scheduled service. Whether he assists me or not I always notice him assisting others in a very professional manner. Everyone else I have come in contact with has also been extremely professional. Very happy with my 09 Camry and the service provided any time I go in. Thanks to everyone at Toyota Scion of Grand Rapids for your professionalism in dealing with the clients! 

Penny's profile image
9 years ago

Fabulous Service from Ben Dekruyter My car was difficult to start so I drove directly to the service department. Although I had no appointment, Ben Dekruyter greeted me by name, arranged to get my car checked, change the oil, and rotate the tires. I was on my way within an hour. He had them check everything, and although nothing was wrong, Ben gave me his card with a direct number to call if I had anymore trouble. The service was professional, friendly, caring and competent. I left very happy, with complete confidence in the... read more

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.6 star rating with 8,217 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is open now. It will close at 8:00 p.m.