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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.422,059 reviews
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2021 GMC SIERRA K1500 DENALI Owner's profile image
2021 GMC SIERRA K1500 DENALI Owner 
2 years ago

Truck was advertised for 36.855 , on paperwork they put 45.455. That's just one complaint, they added a $10.000.00 warranty plan with out our permission . We put $10.000.00 cash down, we were supposed to be financing $29.000.00 -tax added. But now with everything they added is $88.000.00. Crooks 

2018 TOYOTA 4RUNNER SR5/LIMITED/PREMI Owner's profile image
2018 TOYOTA 4RUNNER SR5/LIMITED/PREMI Owner 
2 years ago

Terrible service from start to finish for just an oil change. Bad customer service from the service manager. Took 3 different calls over the next 10 days and finally a call to the GM for someone to call me back. This is my second bad experience with this service center. 

2012 TOYOTA HIGHLANDER LIMITED Owner's profile image
2012 TOYOTA HIGHLANDER LIMITED Owner 
2 years ago

They were charging additional $38 for extra 2qt synthetic oil. 

2016 LEXUS RX 350 Owner's profile image
2016 LEXUS RX 350 Owner 
2 years ago

They entered WRONG odometer reading in the system for my vehicle. How bad is that!!! 

2021 TOYOTA VENZA LE/XLE/LIMITED Owner's profile image
2021 TOYOTA VENZA LE/XLE/LIMITED Owner 
2 years ago

I did wheel alignment twice, paid twice, spent half a day in the dealership and alignment is still not perfect. 

2020 TOYOTA C-HR XLE/LE/LIMITED Owner's profile image
2020 TOYOTA C-HR XLE/LE/LIMITED Owner 
2 years ago

I have narrated my story to two people in your company. No one has responded to what I told them. 

2008 TOYOTA HIGHLANDER HYBRID LIMITED Owner's profile image
2008 TOYOTA HIGHLANDER HYBRID LIMITED Owner 
2 years ago

Horrible customer service, my car was in the shop for over a month, and then they tried to overcharge me. And then they apparently sold my information to you guys without my consent. 

2007 TOYOTA CAMRY CE/LE/XLE/SE Owner's profile image
2007 TOYOTA CAMRY CE/LE/XLE/SE Owner 
2 years ago

Service appointment means nothing to Toyota of Richardson! Waiting 2 hours for simple oil and filter change is totally unacceptable and ridiculous. They should stop giving service appointments, since they can't fulfill their time commitments. 

2022 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2022 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
2 years ago

Anti-freeze fluid did not get filled up. Reservoir level was very low. Tires did not get to rotate as scheduled. 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 22,059 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is closed now. It will open at 7:00 a.m.