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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.422,059 reviews
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2023 TOYOTA SEQUOIA SR5/LTD/PLT/CAPST Owner's profile image
2023 TOYOTA SEQUOIA SR5/LTD/PLT/CAPST Owner 
2 years ago

Poor communication wouldnt fix PPF or scratches their porters had made while it was prepped after I bought it. Very poor dealership quality 

2018 TOYOTA RAV4 ADVENTURE/XLE Owner's profile image
2018 TOYOTA RAV4 ADVENTURE/XLE Owner 
2 years ago

My vehicle did not have yet maintenance service. 

2019 TOYOTA HIGHLANDER LIMITED/LTD PL Owner's profile image
2019 TOYOTA HIGHLANDER LIMITED/LTD PL Owner 
2 years ago

Tried to charge for services not needed or completed. Service advisor left to lunch and did not notify me that vehicle was ready. 

2021 TOYOTA AVALON LIMITED Owner's profile image
2021 TOYOTA AVALON LIMITED Owner 
2 years ago

The service advisor was helpful and the Zaktak application was done in 1 hr which has never before happened. Unfortunately I don't think they did the interior of the car. I have left messages for the service advisor (Christian Tunnell) and the manager of the service department (Johnny Nickel) and haven't received a phone call back. 

2017 VOLKSWAGEN GOLF R Owner's profile image
2017 VOLKSWAGEN GOLF R Owner 
2 years ago

I recently bought a car from them and upon purchase they stated it would be ready next day. Little did I know it would turn into a week due to a part needing replacement AFTER I purchased and was told it would be ready the following day. Bad communication and service 

2013 TOYOTA PRIUS Owner's profile image
2013 TOYOTA PRIUS Owner 
2 years ago

Not good. Didn't finish the full checking before released the Prius to me. The break repair was over $3,300.00. I had to go back for further repair to pass the Inspection. After the it passed the inspection, another repair estimation for over $1,500.00 was printed out to fix the break issue. It's not very honest the total cost wasn't communicated to the owner. 

2014 VOLKSWAGEN JETTA TDI Owner's profile image
2014 VOLKSWAGEN JETTA TDI Owner 
2 years ago

Dishonest salesman. Misrepresenting is his best skill. 

2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner's profile image
2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner 
2 years ago

Bad communication and service; car has been there for almost a month and they just started talking it apart. 

2020 TOYOTA TUNDRA CREWMAX LIMITED Owner's profile image
2020 TOYOTA TUNDRA CREWMAX LIMITED Owner 
3 years ago

Theyll definitely tell you anything to buy your vehicle at the lowest price. Telling you they have to spend thousands of dollars to get it market ready for new buyers and blah blah blah. An oil change (just had one) and new air filter ( just put a new one in it). Purchasing a vehicle is the least amount joy out of everything you do as an adult. 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 22,059 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is closed now. It will open at 7:00 a.m.