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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The times I have gone, I have to wait almost 30 min in my car to get attended. My appointment was scheduled at 5:00 and someone came to me at 5:28. Did not appreciate that I had to get out of my car to ask why no one was coming instead of someone coming to communicate to me that I'd have to wait for so and so reason. I prefer to drive extra miles to another service center than come back to this place.
Went in for an oil change and my car broke down the next day.
4 hours for an oil change. They like to overbook more than their mechanics can handle. GREED.
I would give a negative rating if possible!! I went in TWO times in a weeks time being told my part was in and both times after waiting for at least 30 minutes for service was told - oops we are sorry the part isn't here. This was my FOURTH visit trying to get this problem taken care of - all due to LACK of communication!!
My concern that I got my car and they forgot to add air to my tire and also they did not put a sticker for the date and milage for the next time.
The service was good but waiting 3 hours for an oil change and tire rotation is just absurd
Did a good job as far as inspecting my driver tire and surrounding area. But failed to help me get the part in to buy it. Went up twice and 1. No one called me back and 2 give me any updates on how to get the part. They kept saying it was special order but nothing else. Usually you are all good about stuff like this but have failed this time.
I had a 7:00 a.m. appointment and apparently my service manager was booked with 4 customers at the same time. ???
They were supposed to send a car to pick me up and failed to do so making me miss an important meeting
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,974 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.