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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.422,059 reviews
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2017 TOYOTA RAV4 LIMITED/PLATINUM Owner's profile image
2017 TOYOTA RAV4 LIMITED/PLATINUM Owner 
4 years ago

they change the brake fluid which makes the car brake even worse than before. The next service sticker is not updated. They said they rotate the tiers but they did not! I am not happy with the service. 

2018 TOYOTA TUNDRA CREWMAX SR5 Owner's profile image
2018 TOYOTA TUNDRA CREWMAX SR5 Owner 
4 years ago

Unprofessional and not recommend to maintain our cars! 

2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner's profile image
2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner 
4 years ago

Terrible experience while there for safety recall fuel pump replacement recently. Did not honor appointment time even though it was confirmed by txt and phone several times the prior week. Clearly overbooked and dismissive behavior by service personnel. 

2021 TOYOTA HIGHLANDER PLATINUM Owner's profile image
2021 TOYOTA HIGHLANDER PLATINUM Owner 
4 years ago

They did not explain me what services provided. Called dealership 2 times and can not get answers. On paper only tire rotation but they put oil change sticker but oil was changed 

2016 TOYOTA TACOMA DBCBSR5/TRDSP/TRDO Owner's profile image
2016 TOYOTA TACOMA DBCBSR5/TRDSP/TRDO Owner 
4 years ago

This service center is terrible. Ive taken my Tacoma there a handful of times and its always the worst experience. I go back hoping it will be better the next time but the disappointment never fails. To say the least, Ive learned my lesson and Im NEVER going back. Please do the same. 

2016 TOYOTA TACOMA DBCBSR5/TRDSP/TRDO Owner's profile image
2016 TOYOTA TACOMA DBCBSR5/TRDSP/TRDO Owner 
4 years ago

I went in to get new all terrain tires and front breaks... I left with my truck 2 days later and the job was poorly done. I went back to have them look at my truck and they were trying to charge me money for something they did wrong. 

2017 TOYOTA TACOMA DOUBLE CAB/SR5/TRD Owner's profile image
2017 TOYOTA TACOMA DOUBLE CAB/SR5/TRD Owner 
4 years ago

Went in for service. My service rep is Brandon. He is excellent. The issue is with Toyota. I have a 3 rd light that started leaking when all the crazy storms started in Dallas. Since the truck is at 47,000 miles it is out of warranty and they charged $800.00 to fix. Toyota is completely aware that this is an issue on 2016, 2017, 2018 Tacomas. This should be a recall but since no one has died they will not. Hopefully no one gets sick from mold. 

2016 TOYOTA 4RUNNER SR5/LMT/TRAIL/PRE Owner's profile image
2016 TOYOTA 4RUNNER SR5/LMT/TRAIL/PRE Owner 
4 years ago

Terrible, worst place ever. Will never again do service to my car at Toyota of Richardson. Never have an issue or problem with Toyota of plano or Rockwall 

2016 LEXUS IS 200T Owner's profile image
2016 LEXUS IS 200T Owner 
4 years ago

Ive called more than a couple of times to get a copy of my repairs. First time I spoke to the service advisor and he said he will email it to me. Well, that was over two weeks ago. Left another message last week with the CSR about my invoice. Still havent received a copy. 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 22,059 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is open now. It will close at 9:00 p.m.