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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was not a good experience. There’s only one set of elevators going to the West Tower where I was staying at and there The guest in the room next to me was occupied by drunk and loud obnoxious people. I was not able to sleep at all due to the cursing, loudness and disruption. Worst experience ever. That it was so close to the beach and board walk. The view outside my hotel room was beautiful and the sunset was beautiful
Business response:
Hello Caira, Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Bad
It was not the best It was freezing in the rooms couldn’t get a full comforter for bed only sheets and a thin blanket smh No microwave anywhere in the resort not offered in rooms no balcony. Front desk barely answered phone and when they did not friendly The many stores and restaurants in the resort
Business response:
Hello Jolanda, Thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Harrah's experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us at (800) 542-7724 so that we can discuss your issues further. We hope you will give us another chance to earn your business. Tropicana Atlantic City
Bad
Terrible ... It was rotten. We had person items stolen from our room by housekeeping and have gotten a run aoeunf from the hotel since. Refusing yo do anything about it or call us back now. Im considering suing the hotel
Business response:
We take your feedback seriously. Please contact us at (800) 542-7724 to address your concerns.
The Tropicana has really went down hill The room was dirty and they didn’t provide wash clothes, only 1 towel and 1 roll of toilet paper Dining
Business response:
Your feedback is invaluable to us. We apologize for the issues you experienced during your stay. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further.
Horrible My experience at Tropicana was the absolute worst!! Everything in rooms were either broke or had extreme damage to it . Room had no AC!!! What was displayed online is far from what was presented Nothing !!!
Business response:
We take your feedback seriously. Please contact us at (800) 542-7724 to discuss your experience further.
Over price, reminded me of a carnival cruise, unruly guests u need standards of behavior/security People were crazy u can't allow people to be walking around playing their JBL speaker full blast especially in the elevator what is this a carnival cruise. There was security anywhere stopping this disruptive behavior. Elevators were slow and crowded in the West tower. Better signage need couldn't find anything quickly Carmelos the Italian place was good
Business response:
We regret to learn about your experience at Tropicana Atlantic City. Your feedback is appreciated. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further.
Fair
Tropicana Atlantic City has a 3.9 star rating with 88,795 reviews.
Tropicana Atlantic City is open now. It will close at 6:00 p.m.