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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad It’s old and smell like smoke
Business response:
Hello Martina, thanks so much for taking the time to leave us a review. We are happy to see you enjoyed your overall experience at Tropicana! Your feedback is very important to us as we are always looking for ways to improve our guests' experiences. We look forward to seeing you again next time!
Very bad stay I’m very disappointed and will not be back Was not clear had a bad smell the room was smell like mildew and the hallway too house keeping don’t clean the room unless you call downstairs and speak to a supervisor I will not be back here I did not like the stay
Business response:
Thank you for taking the time to provide feedback on your recent visit, Tiffany. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Came down to relax for our birthdays asked for a smoking room didn’t get one staff was rude never staying there again Pool closes too early Inside pool was terrifying Staff was rude Bed was comfortable and air was great
Business response:
We are sorry to hear about your poor experience, Tammara. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
It was good for the most part but they have too do something about there elevators The fact that they elevators took so long I was there Fromm the 27-01 and one day cause I used the electric scooter the elevators took an whole hour to come so I can get on because it was so crowded and mind you I was on the havana side there was five elevators and only two worked How it has more restaurants and stores inside
Business response:
Hello Tashika, thanks so much for taking the time to leave us a review. We are happy to see you enjoyed your overall experience at Tropicana! Your feedback is very important to us as we are always looking for ways to improve our guests' experiences. We look forward to seeing you again next time!
Problem with location of our room The layout of where our room was located It was clean
Business response:
Thank you for taking the time to share your experience with us, Brenda! We look forward to your next visit at Tropicana Atlantic City!
never again in the chelsea towers I will never book a stay at the Chelsea towers again. It was like the section 8 of tropicana. The room was dirty, the decor was old and outdated. You can hear what's going on in everyone's room as you pass. and then there's the issue with the elevators, first of all you have to actually find the proper elevator to get you there, as this tower is way on the opposite side of the parking garage. and then you have to transfer to a separate elevator to even get to your room. AND THIS IS IF YOU CA... read more
Business response:
We are sorry to hear about your poor experience, Amanda. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
It wasn’t like my other stays. Too many kids and a lot of noise especially after 1am in the hallways. Rooms were clean
Business response:
We are concerned to hear about the noise disrupting your stay. We appreciate you noting the clean rooms and value your feedback.
Had potential but hotel ruined it. Everything else. My room was extremely outdated and dirty. The bar in the shower was broken and there was black mold under the sink. Along with mildew and other parts of the room were dirty. The shower was a nightmare and had barely any water pressure which made showering uncomfortable. Tainted our whole experience. Need to do better when we’re being charged 300 dollars a night. Would love a refund of some sort but I’m sure that won’t happen. The restaurants and stores were nice
Business response:
Please accept our apologies for the room conditions and maintenance issues. We understand your disappointment and will address these concerns immediately.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,795 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open tomorrow at 9:00 a.m.