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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing
Average Dated room. Bathroom was nice. Good.
Business response:
We're concerned to hear about your experience. Thank you for sharing your feedback. Please feel free to reach out to us at (800) 542-7724.
You need a magnify glass to watch the little TV, the rooms are freezing the temperature could not go above 68 degrees. It was clean, and the staff were pleasant! They have nice pools although they close too early for it to be summer. They don’t have free access to the hot tub.
Business response:
Sorry for any inconvenience you experienced during your stay. We appreciate your feedback and will address the issues mentioned. Feel free to reach out to us at (800) 542-7724 for further assistance.
Bad They need to be available for customer care. Room phone wasn't working. Everything was by text messages. Restaurants were good.
Business response:
We are concerned to hear about your experience. Please contact us at (800) 542-7724 for further assistance. Thank you for reaching out.
Will never stay here again didn't get room I booked dirty towel left in room shower not clean smell of marijuana esp in hallways too expensive room old and dated access to casino shower pressure
Business response:
Sorry for any inconvenience during your stay at Tropicana Atlantic City. We will take your comments into consideration.
Long waits and very expensive Some of the people at the front dest were rude. The lines for check in check out were hours long. It took 9 hours and 4 visits to the front desk to get toilet paper. It took 30 minutes to get an Eli store during certain hours. The casino games did not pay out. I heard so many comments from others as well. No answer from house keeping or front desk when calling from room. There are so many issues I liked the price.
Business response:
We value your input and apologize for the issues you experienced during your stay. Thank you for sharing your feedback.
I did not enjoy my stay Blood on pillowcase, holes in sheets, tub stopped up, Manager did not help or give any suggestions with problems with room, rooms very dirty
Business response:
Hello Anonymous, Thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Harrah's experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us at (800) 542-7724 so that we can discuss your issues further. We hope you will give us another chance to earn your business. Tropicana Atlantic City
Fair Rating 3 stars Front desk has you on hold for a very long time. I had to go down twice for my toilet. Check in receptionist was very rude and gave incorrect information. Being with friends
Business response:
Hello Fair, It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Thank you for the feedback. We are very sorry to read that you did not fully enjoy your experience, and we hope we get another chance to deliver a 5-star experience. Tropicana Atlantic City
The Trop in AC. Being charged an extra $30 for early check-in. Location and cleanliness of the room.
Business response:
We're delighted to hear you enjoyed the location and cleanliness of the room. Thank you for sharing your concerns about the early check-in charge.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,795 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.