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Tropicana Atlantic City

3.9

About this business

Location details

2831 Boardwalk, Atlantic City, NJ, 08401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.989,208 reviews
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James's profile image
James 
3 years ago

Bad The reverse racism at play was absolutely horrible I did not get what I booked on here or paid for!!! 

Business response:

We are sorry to hear about your poor experience, James. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Danielle's profile image
Danielle 
3 years ago

Was disappointed for our stay at the Tropicana Had to wait 3 hours wait to check in Paying resort fee n Outdoor pool was closed they should tell u that it’s closed at time of booking Booked room at Havana tower and was moved to Chelsea tower instead and then got to room and keys weren’t even activated so had to go all the way back to lobby w all the luggage to get new keys Gilcrest restaurant for breakfast 

Business response:

We are sorry to hear about your poor experience, Danielle. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Cynthia's profile image
Cynthia 
3 years ago

Terrible The room service and the a -c couldn't turn off or down no microwave and t.v. service bad And one of my guest got sick from the air conditioner Nothing and me and guests will never return back to this hotel again 

Business response:

We are sorry to hear about your poor experience, Cynthia. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Itzhak's profile image
Itzhak 
3 years ago

Poor נאלצנו להמתין כשלוש שעות בתור על מנת לקבל חדר, הגענו בשעה יחסית מאוחרת (18:00) ולהמתין שלוש שעות הוציא את כל הכיף של העיר ולכן הפסדנו את רוב מה שהעיר מציעה הקזינו היה מצויין מגוון גדול של מכונות, מיטות נוחות מאוד ומרווחות צוות אדיב, לאחר המתנה של כ3 שעות נתן לנו שדרוג כפיצוי 

Blair's profile image
Blair 
3 years ago

Terrible, annoying, and a waste of our time and money! The staff was rude, a 3 1/2 hour wait in line to check in, our TV didn’t work and we called the front desk about this problem 5 times in 6 hours and nobody did anything about it. When the front desk gave me the phone number to call the housekeeping manager, his voicemail said he never set up his voicemail. We told the people that did our booking at Tropicana Atlantic City that my wife recently had surgery so we may need a wheelchair, they told us No, they don’t offer the... read more

Business response:

We are sorry to hear about your poor experience, Blair. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Roda's profile image
Roda 
3 years ago

Tropicana needs renovating Room pictures on booking site are misleading. The room is outdated, bathroom lighting didn't work, hallway dingy and dirty. The money spent on the stay is not worth it. Proximity to entertainment 

Business response:

We are sorry to hear about your poor experience, Roda. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Sydney's profile image
Sydney 
3 years ago

Poor 

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future. 

Luis's profile image
Luis 
3 years ago

Fair Las habitaciones en alguna forma descuidadas. Nada que me sorprendiera. Pensé que era mejor. El cacino 

Business response:

Hello Luis, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you, Tropicana Atlantic City 

Erik's profile image
Erik 
3 years ago

just bad dirty rooms phone didnt work in my room for service no towels in my daughters room bed was dirty when we got to the room this hotel is very sad and they switched are rooms fom ocean view to standard room due to over bookings staff was great 

Business response:

We are sorry to hear about your poor experience, Erik. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Frequently asked questions about Tropicana Atlantic City

How is Tropicana Atlantic City rated?

Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews. 

When is Tropicana Atlantic City open?

Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.