This profile has been claimed by the business owner or representative.
Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
nie wieder. War nie in einem schlechterem Hotel Alles andere. Zimmer extrem dreckig und laut. Man hört alles aus den Nachbarzimmern. Überall stehen Check-In Terminals die nicht funktionieren. Musst dann über 1h am Check-In Schalter warten. Nahe am Strand
Business response:
We are sorry to hear about your poor experience, Wilko. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing Worst customer service on phone, staff are not helpful with hotel checkin. Worst food ever eaten, stale and cold throughout day. Not a whole varieties of slots but they do pay. Room was good
Business response:
Thank you for providing your feedback and letting us know about your experience, Tej. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Very Poor you can hear how the elevators work and create a big noise. It is not possible to sleep very old room
Business response:
We are sorry to hear about your poor experience, Andrii. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor
Bad wasn’t clean it’s was close to restaurants
Business response:
We are sorry to hear about your poor experience, Raymond. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Disappointing No ice I travel to every floor no ice I like the location an that it had pool
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
It was the worst property, I have ever attempted to stay. The first/second nights I complained about the cleanliness of the room. The AC worked minimal/the AC vent was laying on the floor (not attached to the wall). The head board is covered with hand prints/the carpet is soiled. No manager ever attempted to rectify my concerns. I ended up staying at the Ocean Casino resort, which is so much better. I told them about my experience at the Tropicana and they even compt’d one of the days I stayed with them. The location was gre... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
it was fair the pool outside was closed location the room was dirty the ceiling was falling down in the bathroom
Business response:
We appreciate you taking the time to provide your feedback, Anonymous. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.