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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
Business response:
Hello Piranavan, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you, Tropicana Atlantic City
mal el aire acondicionado no trabajaba y la ubicación del cuarto no me gusto nada
Business response:
Thank you for providing your feedback and letting us know about your experience, Arlene. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Terrible- will never come here again!!!!!! Mostly everything. Our mattress & box spring were hanging off the bed frame by 8” to one side. Location only. Chelsea Tower was trash- old decor, dirty, no remote control for the tv & no wash cloths when we first arrived. Air conditioner was very loud.
Business response:
Hello White, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
the capert need to be replaced walls Need new painting the bedroom was clean didn’t even have a duvet cover all the dec Notting Too much regular people in an out people from the street coming up to the hotel it’s like anybody
Business response:
Hello Champagne, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
First and Last time at this location, will never spend another night here in my life. I did not like the location it felt very unsafe in the neghiborhood, The bed was very uncomfortable, the towels was not clean. Also the SMELL OMG the smell of smoke killed me in the room I had to buy an air freshener and that barley help. The only thing I enjoy was the space of the room. The Staff was also very friendly and polite. They had a couple good selection of food at the location so we didnt have to leave the building on that raing ... read more
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Bad
disgraceful ice machine didn’t work. vending machines didn’t work. vallet cost $25 and you have to wait over half hour to drop off your car and over half hour for your car to be returned. $500 for one night stay. they have a lot of nerve i
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Mediocre at best Parking. No room service. Distance to lobby from tower I was booked in as the kiosk didn’t let me check in so I had to walk with my bag considerably far. Quick easy check out kiosk
Business response:
We are sorry to hear about your poor experience, Nick. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
The room we were given was subpar and I’m extremely unhappy considering we payed 800 for two days. rude staff/unprofessional at checkin desk was given a different size room than I booked extremely dirty room. looks like the floor hasn’t been vacuumed under the bed for 8 years. broken chair. bathroom had tons of repairs needed. outdated room, looked nothing pile the pictures I booked for. it’s close to everything around AC great security guards (helpful and friendly)
Business response:
We are sorry to hear about your poor experience, Snyder. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.