This profile has been claimed by the business owner or representative.
Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst hotel I have been to in AC. Dirty carpet all over. Rooms are uncomfortable and grimy. We where moved from our first room to another room which was better, still bad. No late night restaurants. Nothing to do on a Monday. Low cost to play casino tables. Staff was very accommodating and friendly. Free drinks while gambling.
Business response:
We are sorry to hear about your poor experience, Stephanie. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
So dirty room Food Food and location
Business response:
Hello Amrinder, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
Disappointing very confusing to find your way around. signage awful. very damp in room. location was close to volleyball tournament
Business response:
Hello Joanna, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
was really bad it was not clean at all I’ll never ever go back again zero
Business response:
Hello Michael, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
The room was terribly dirty, we changed the room but the last one was still in the same condition. The furniture is ol very cheep and dirty room location
Business response:
We are sorry to hear about your poor experience, Teona. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
It didn't like up to my expectations Staff and cleanliness Casino and resturants
Business response:
Hello Fiorelli, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
Bad i do not like the room at all I do not like that place at all room smell like cigarettes
Business response:
We are sorry to hear about your poor experience, Binesh. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Enjoyable visit but would not book this Hotel/Casino again unless considerable investment made! Very tired hotel. Rooms and many other services such as Pools need a massive investment injection to bring them up to 2022 standards. The Lifts we used in the West Tower were a disgrace and need a massive investment to bring them up to required standards.
Business response:
Thank you for providing your feedback and letting us know about your experience, Johnc. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
we will not stay in that area of the hotel ever again. our room was dirty and cheap our room was filthy. When booking we didn’t know it was in an old part of the property. There is no info explaining any of that and the images were very deceiving. The room keys reset 2 days in a row and we had to return all the way to the front desk and have them reset. The room is at least a half mile hike from just everything. Very upset with our stay this time. Everything away from our room was great!
Business response:
Hello Jamie, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.