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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing We went on daylight savings weekend. Our check out time was 10am and thought they should at least push ahead till 11 since we were losing 1 hour. But housekeeping started banding on all the hotel room doors waking people up at 9am - I will never stay there again. like the location and food places
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Disappointing room was dirty on boardwalk
Business response:
Thank you for providing your feedback and letting us know about your experience, Kristine. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
The staff lied said due to COVID no house keeping but their were multiple rooms being cleaned of current guests. suite AC didn’t work. rooms were not updated. no house keeping restaurants
Business response:
We sincerely apologize for any inconvenience you may have experienced due to COVID. At Tropicana, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Again, we apologize and thank you for your feedback. We do hope you'll visit again in the future so we can show you a 5-star experience.
Very Poor
Business response:
We appreciate you choosing our resort for your recent stay and thankful for your feedback. We are disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property. We are grateful to learn about these areas of opportunity in greater detail. If you would like to discuss your experience further, please contact us at https://totalrewards.custhelp.com/app/ask_first. Thank you for your feedback and we look forward to being in contact with you shortly.
room was dirty/bathroom dirty size
Business response:
We sincerely apologize for any inconvenience you may have experienced here at Tropicana, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. We do hope to serve you again in the future. Have a great day!
Disappointing
Fair
Business response:
We appreciate you choosing our resort for your recent stay and thankful for your feedback. We are disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property. We are grateful to learn about these areas of opportunity in greater detail. If you would like to discuss your experience further, please contact us at https://totalrewards.custhelp.com/app/ask_first. Thank you for your feedback and we look forward to being in contact with you shortly.
Fair
Business response:
Thanks for taking a moment to review Tropicana. Have a stellar week!
Fair Too far to North Tower Comfortable beds
Business response:
We appreciate you taking the time to provide your feedback, Jessica. Your comments have been shared with the appropriate team for their input and attention.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 87,388 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.