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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
Business response:
Thank you, Chase, for your feedback, sorry to see that you did not fully enjoy your experience, and we hope we get another chance to deliver a 5-star experience. Have a wonderful day!
Tropicana is nice. The room was just old and basic. Marijuana smell soo bad all night and kept awake by arguing guests all night..The smell of Marijuana in hallway and room was soo bad. Valet gentlemen was a sweetheart, Breakfast was amazing at Casa Taco. Dinner was good at Hooters.
Business response:
I'm happy to hear our service and food was great but so sorry to hear our hotel rooms did not live up to your expectations. I'll forward your feedback to the service team so they can add any needed adjustments. If you ever find yourself back in Atlantic City again, we hope you decide to give us another chance to showcase our beautiful rooms. Have a wondaful day!
will not be returning paid for an ocean view and didn’t receive an ocean view room. The carpets was dirty, and my shower didn’t work right. restaurants and comedy club
Business response:
We appreciate you choosing our resort for your recent stay and thankful for your feedback. We are disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property. We are grateful to learn about these areas of opportunity in greater detail. If you would like to discuss your experience further, please contact us at https://totalrewards.custhelp.com/app/ask_first. Thank you for your feedback and we look forward to being in contact with you shortly.
Fair The pool was closed and this was not told before trip was booked. The rooms were not cleaned on a daily basis. The Hotel was clean
Business response:
Your feedback is definitely appreciated. We look forward to your next visit at Tropicana Atlantic City.
Probably the worst hotel we could have possibly chosen for a hotel to stay in overnight quite honest More towels friendlier guest services perhaps and comp for the leftover food in our refrigerator and it's just the basic untitiness of the room when we got there one of the TVs also didn't work properly and there was no microwave and we were told there was a view and the view was of a brick wall It was okay and we were left alone.
Business response:
We are sorry to hear about your poor experience, John. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Very Poor The small room and the price I went from a smaller two bedroom room to a smaller on that and double the price
Business response:
We appreciate you choosing our resort for your recent stay and thankful for your feedback. We are disappointed that your experience did not reflect our world-class amenities and AAA Four Diamond property. We are grateful to learn about these areas of opportunity in greater detail. If you would like to discuss your experience further, please contact us at https://totalrewards.custhelp.com/app/ask_first. Thank you for your feedback and we look forward to being in contact with you shortly.
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn your 5-star rating.
Go somewhere else I was charge a smoking fee when we never smoked in the room, on top of other hidden fees Nothing
Business response:
Thank you for providing your feedback and letting us know about your experience, Thomas. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Bad Employee Management Hair on sheets Heat didn't work Room smell like smoke None
Business response:
Hello Nibangaworld, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 87,388 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.