Tru by Hilton Goodyear Phoenix West

Carrie 

on Expedia

4 years ago

Disappointed Heading to our room, we noticed our trash can was sitting outside the door in the hallway and also noticed debris trickled throughout the hallway! There was dirty q-tips and just trash riddled on the carpet, super gross!!! Then I noticed when we left for dinner that most of the hallways were not vacuumed or kept up and all the tables for breakfast were all dirty and not maintained! 

Diem 

on Expedia

4 years ago

The room good and clean, and good customer services. Another thing maybe the hotel have policies in room after 10pm don’t make too noise. My family really tired the first night because next room super noise to midnight about between 1am-2am. My family couldn’t sleep well. I never got that happen before to stay in hotel my travel. 

Verified traveller 

on Expedia

4 years ago

Wouldn’t let me check in with 

Lilibeth 

on Expedia

4 years ago

Front desk person was not friendly.. breakfast was awful. Soap, shampoo and conditioner was empty.. 

Tracey 

on Expedia

4 years ago

not that great The walls and doors in the bathroom were disgusting the soap and body wash was empty The wi fi didn't work The TV guide didn't show what was playing on the channels, said no information and the google map tried to take us 2 miles south of where we were supposed to be staying