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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,576 reviews
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Review in Cleveland, OH's profile image
Review in Cleveland, OH 
a day ago

My windows look great! The installer was quick and clean, 

Review in Uniontown, OH's profile image
Review in Uniontown, OH 
4 days ago

Recommend for door and windows, not for house siding. 

Business response:

Hi Review, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Hayley H.'s profile image
4 days ago

Wonderful experience 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Charlotte R.'s profile image
Charlotte R. 
4 days ago

My crew of one, Alex H, arrived on time and was very professional, explaining everything, thoroughly completing the task by himself in less than 6hrs! Very impressive! Job well done! I love my new windows and doors!!! 

Business response:

Hello, Charlotte! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that provided you with a great experience. Please don't hesitate to reach out if you need anything! -SS 

Gayle D.'s profile image
4 days ago

Great company to work with. Handled all of our concerns quickly. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. ^AMC 

Kenny H.'s profile image
6 days ago

The time between the estimate and getting the windows installed was a little long. But they did a great job. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Cathleen H.'s profile image
Cathleen H. 
a week ago

Easy to work with 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Wadsworth, OH's profile image
Review in Wadsworth, OH 
a week ago

We had a great experience. The windows look great! 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Maria A.'s profile image
2 weeks ago

Will absolutely recommend UWD. HIGHLY PLEASED!! 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,576 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.