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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Installation experience was virtually painless.
Business response:
Hi, William. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Yes
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. ^J
Not sure given the cost, and several issues. Not all services promised by salesman were given.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more
Salesman, Matt R. was very knowledgeable and professional. John Baker’s crew installed my windows, back door and storm door. They were great, on time, friendly, professional and courteous. I am very pleased with their quality of work. I will definitely recommend them to friends and family.
Business response:
Hello, Mary! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Matt and John provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J
From the very beginning of the process of introduction was warm and friendly, it may appear to be overly aggressive but it’s the eagerness of knowledge that they are trying to share with the client. So please just listen.
Business response:
Hi, Estelle. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The crew replaced all of our windows within a day! Fast and efficient.
Business response:
Hello, William. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
From the first call, to the salesperson and install everyone was very friendly, professional and easy to work with. The quality of our new windows is amazing.
Business response:
Hello, Stephanie. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
The windows are of high quality .and now that old man winter is here ,they seem to be doing better than the old windows.
Business response:
Emil, we appreciate your 5-star review of our installation experience with us here at Universal Windows Direct! Thanks again for choosing us for your home-improvement needs!^J
Very professional from the start. The salesman Marty was excellent. Windows came in earlier than expected which was great. The installers were very professional, punctual and very neat. Overall experience was A+
Business response:
Hello, Sherri. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,579 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is open now. It will close at 3:00 p.m.