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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I like our new windows and we're happy with the price not very happy with the service with install wrong ordered and waiting forever to have the issues taken care of
The crew arrived on time and covered the stair, halls etc.with canvas. I could tell they were highly experienced in their work and replaced existing windows quickly while maintaining a cheerful and courteous attitude.
Business response:
Hello, David! Thank you for this amazing feedback on your experience with us at The Bath Authority! We are so happy to hear that our team provided you with a great experience. Please don't hesitate to reach out if you need anything!
Installers were very nice and completed the job very quickly. Well satisfied!
Business response:
Hi Wayne, thank you so much for the five star review! We are so glad that you had a positive experience with us!
they did a good job in a timely manner
Business response:
Hello, Rhonda. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
My wife and I are pleased with the quality of the windows and the professional installation. As demonstrated by our salesman, Jake, our southern and western facing windows which are in direct sunlight are cool to the touch from the inside of our home. Our installers were personable, respectful of our property, experienced and hardworking.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs!
We had to do a decent amount of cleanup outside after and wash all the windows ourselves. It would be like buying a new car and having to detail it ourselves. Not impressed.
Business response:
Hi Leigh, we are sorry to hear about this issue of cleanliness that came with your installation. We are disappointed that there was a mess left behind at the jobsite and want to ensure that it will never happen again. Please don't hesitate to reach out if you need assistance with anything else!
High quality windows. We are really impressed
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
Overall good experience
Business response:
Hi Rob, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -ES
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,985 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.