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Universal Windows Direct of Cleveland

4.9

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.91,992 reviews
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Sherjewel Clark's profile image
Sherjewel Clark 
recommend  Recommended
3 years ago

Cody Hinkle is the MAN!! He was able to endured til the end! 

Business response:

Hello, Sherjewel! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody Hinkle provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Carry Eck's profile image
Carry Eck 
recommend  Recommended
3 years ago

Cody Hinkle did a great job not only educating us about the product but did an excellent job answering our questions. We are excited for our new windows! 

Business response:

Hello, Carry! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody Hinkle provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Chris Owen's profile image
Chris Owen 
recommend  Recommended
3 years ago

Cody Hinkle came out to talk about new windows. Cody was wonderful and very knowledgeable. Needless to say, we bought all new windows, front entry way and slider for the deck. Cody was very open and approachable. He took his time with us. Great asset to your company. thank you 

Business response:

Hello, Chris! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody Hinkle provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

James Bird's profile image
James Bird 
recommend  Recommended
3 years ago

Yea I would highly recommend Universal Windows Direct. They have amazing quality products much better than your big box store products. Cody Hinkle was an extremely professional salmon with no high pressure to purchase any products. He was informative and a pleasure to invite into our home. Thank you very much and I look forward to working with you through this investment process! 

Business response:

Hello, James! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody Hinkle provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Michael Schmeida's profile image
Michael Schmeida 
recommend  Recommended
3 years ago

Cody Hinkle was a great sales rep. Helped me understand everything and got down to the nitty gritty very professionally. Call him! 

Business response:

Hello, Michael! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody Hinkle provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Sarah Smith's profile image
Sarah Smith 
recommend  Recommended
3 years ago

From the initial meeting the sales representative was knowledgeable, answered every question we had and never made us feel pushed or rushed to decide to purchase windows. The windows came in a month early and we got scheduled immediately. They showed up on time, were fast, efficient and very professional. I am super pleased and impressed with how fast they were able to get all my windows and back door done. You could feel how well the windows created a more secure feeling in the house. 

Business response:

Hi, Sarah. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Kevin Rahill's profile image
Kevin Rahill 
recommend  Recommended
3 years ago

Cody Hinkle came out and gave an informative presentation and was able to secure a great and competitive deal for us. We’re looking forward to having the work done to replace our original single pane windows with new double pane energy efficient windows! 

Business response:

Hello, Kevin! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Melissa Scott Powell's profile image
Melissa Scott Powell 
recommend  Recommended
3 years ago

Cody Hinkle took the time with us to answer all questions and make us feel comfortable in our decision to purchase! 

Business response:

Hello, Melissa Scott! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! 

Leonard Carpenter's profile image
Leonard Carpenter 
recommend  Recommended
3 years ago

the installers were very good and courteous 

Business response:

Hi, Leonard. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.9 star rating with 1,992 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.