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Universal Windows Direct of Cleveland

4.4

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.42,548 reviews
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Anita Edmonds's profile image
Anita Edmonds 
recommend  Recommended
3 years ago

We had a great experience with Cody Hinkle from universal windows. We are very pleased with the presentation and his personality. We bought the windows 

Kali Andrews's profile image
Kali Andrews 
recommend  Recommended
3 years ago

We met with Dan S. Today and he was the best! We would recommend him to anyone looking for their next home project. We cannot wait to get our new sliding door installed. 

Angela Ulloa's profile image
Angela Ulloa 
recommend  Recommended
3 years ago

just got these old cruddy windows replaced! thanks Dan S. for being so freaking awesome and taking great care of us and our home! was super easy and enjoyed the chat! 

Katie Roberts's profile image
Katie Roberts 
recommend  Recommended
3 years ago

Cody Hinkle was our sales representative and was extremely knowledgeable, helpful, and personable. He answered all our questions about our window install, explained everything to us, and made the process very smooth. We were comfortable choosing Universal Windows Direct for our new windows and we will definitely contact Cody and UWD again for our next home improvement project! 

Sarah O'Neil's profile image
Sarah O'Neil 
recommend  Recommended
3 years ago

So I had the pleasure of working with Cody Hinkle tonight and he was top notch! I appreciate everything he did and how well he went over everything. A few years ago we got windows and today we decided to get new siding and gutters! I cant wait to see what our "new" home looks like. I definitely recommend this company for all your work that needs done. Also a perk if you can get Cody as your rep!! Thank You Cody!!! 

Robert D. Knowlton's profile image
Robert D. Knowlton 
recommend  Recommended
3 years ago

We recently had all 18 windows in our home replaced and we could not be more happy and satisfied! From the salesman that came to our house, the customer service rep we called to the crew that did the install! Top quality people, professional, courteous, and pleasant! We saw an immediate improvement in our energy use and a tremendous reduction in outside noise!! Thank you so much Universal Windows!!!! 

Jo Ann Rospierski Sipos's profile image
Jo Ann Rospierski Sipos 
recommend  Recommended
3 years ago

John and the other gentleman who worked on our windows today were very professional and I would have no problem with using them again. They worked quickly and neatly, so very impressed that they cleaned up after themselves in our house and in the yard. Many times when workers leave you spend so much time cleaning up after them, not these gentlemen. A neighbor questioned them about nails in the yard and they again checked the yard just for him while others may have ignored him. When finished John spent time explaining how... read more

Johanna Pagán's profile image
Johanna Pagán 
recommend  Recommended
3 years ago

Cody Hinkle was awesome. He is very knowledgeable and very helpful. I'm glad to have called them for my home improvement project. 

Rachael Hurley's profile image
Rachael Hurley 
recommend  Recommended
3 years ago

Cody Hinkle was so great! He listened to all of my concerns and helped me figure out what products would be best for my family, and how to make then fit in my budget. I'm very happy with the service he provided me :) 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.4 star rating with 2,548 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.