Universal Windows Direct of Cleveland's cover image
Claimed

This profile has been claimed by the business owner or representative.

Universal Windows Direct of Cleveland

4.9

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.91,991 reviews
Select a rating
Anita Edmonds's profile image
Anita Edmonds 
recommend  Recommended
3 years ago

We had a great experience with Cody Hinkle from universal windows. We are very pleased with the presentation and his personality. We bought the windows 

Business response:

Hello, Anita! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! 

Kali Andrews's profile image
Kali Andrews 
recommend  Recommended
3 years ago

We met with Dan S. Today and he was the best! We would recommend him to anyone looking for their next home project. We cannot wait to get our new sliding door installed. 

Business response:

Hello, Kali! Thank you for the positive feedback and recommendation! We are so happy to hear that Dan provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Angela Ulloa's profile image
Angela Ulloa 
recommend  Recommended
3 years ago

just got these old cruddy windows replaced! thanks Dan S. for being so freaking awesome and taking great care of us and our home! was super easy and enjoyed the chat! 

Business response:

Hello, Angela! Thank you for the positive feedback and recommendation! We are so happy to hear that Dan provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Katie Roberts's profile image
Katie Roberts 
recommend  Recommended
3 years ago

Cody Hinkle was our sales representative and was extremely knowledgeable, helpful, and personable. He answered all our questions about our window install, explained everything to us, and made the process very smooth. We were comfortable choosing Universal Windows Direct for our new windows and we will definitely contact Cody and UWD again for our next home improvement project! 

Business response:

Hello, Katie! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD 

Sarah O'Neil's profile image
Sarah O'Neil 
recommend  Recommended
3 years ago

So I had the pleasure of working with Cody Hinkle tonight and he was top notch! I appreciate everything he did and how well he went over everything. A few years ago we got windows and today we decided to get new siding and gutters! I cant wait to see what our "new" home looks like. I definitely recommend this company for all your work that needs done. Also a perk if you can get Cody as your rep!! Thank You Cody!!! 

Business response:

Hello, Sarah! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! 

Robert D. Knowlton's profile image
Robert D. Knowlton 
recommend  Recommended
3 years ago

We recently had all 18 windows in our home replaced and we could not be more happy and satisfied! From the salesman that came to our house, the customer service rep we called to the crew that did the install! Top quality people, professional, courteous, and pleasant! We saw an immediate improvement in our energy use and a tremendous reduction in outside noise!! Thank you so much Universal Windows!!!! 

Business response:

Hello, Robert D.. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! 

Jo Ann Rospierski Sipos's profile image
Jo Ann Rospierski Sipos 
recommend  Recommended
3 years ago

John and the other gentleman who worked on our windows today were very professional and I would have no problem with using them again. They worked quickly and neatly, so very impressed that they cleaned up after themselves in our house and in the yard. Many times when workers leave you spend so much time cleaning up after them, not these gentlemen. A neighbor questioned them about nails in the yard and they again checked the yard just for him while others may have ignored him. When finished John spent time explaining how... read more

Business response:

Hello, Jo Ann Rospierski. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! 

Johanna Pagán's profile image
Johanna Pagán 
recommend  Recommended
3 years ago

Cody Hinkle was awesome. He is very knowledgeable and very helpful. I'm glad to have called them for my home improvement project. 

Business response:

Hello, Johanna! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! 

Rachael Hurley's profile image
Rachael Hurley 
recommend  Recommended
3 years ago

Cody Hinkle was so great! He listened to all of my concerns and helped me figure out what products would be best for my family, and how to make then fit in my budget. I'm very happy with the service he provided me :) 

Business response:

Hello, Rachael! Thank you for the positive feedback and recommendation! We are so happy to hear that provided you with a great experience. Please don't hesitate to reach out if you need anything! 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.9 star rating with 1,991 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.