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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
We had a great experience with Cody Hinkle from universal windows. We are very pleased with the presentation and his personality. We bought the windows
Business response:
Hello, Anita! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything!
We met with Dan S. Today and he was the best! We would recommend him to anyone looking for their next home project. We cannot wait to get our new sliding door installed.
Business response:
Hello, Kali! Thank you for the positive feedback and recommendation! We are so happy to hear that Dan provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
just got these old cruddy windows replaced! thanks Dan S. for being so freaking awesome and taking great care of us and our home! was super easy and enjoyed the chat!
Business response:
Hello, Angela! Thank you for the positive feedback and recommendation! We are so happy to hear that Dan provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
Cody Hinkle was our sales representative and was extremely knowledgeable, helpful, and personable. He answered all our questions about our window install, explained everything to us, and made the process very smooth. We were comfortable choosing Universal Windows Direct for our new windows and we will definitely contact Cody and UWD again for our next home improvement project!
Business response:
Hello, Katie! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
So I had the pleasure of working with Cody Hinkle tonight and he was top notch! I appreciate everything he did and how well he went over everything. A few years ago we got windows and today we decided to get new siding and gutters! I cant wait to see what our "new" home looks like. I definitely recommend this company for all your work that needs done. Also a perk if you can get Cody as your rep!! Thank You Cody!!!
Business response:
Hello, Sarah! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything!
We recently had all 18 windows in our home replaced and we could not be more happy and satisfied! From the salesman that came to our house, the customer service rep we called to the crew that did the install! Top quality people, professional, courteous, and pleasant! We saw an immediate improvement in our energy use and a tremendous reduction in outside noise!! Thank you so much Universal Windows!!!!
Business response:
Hello, Robert D.. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!
John and the other gentleman who worked on our windows today were very professional and I would have no problem with using them again. They worked quickly and neatly, so very impressed that they cleaned up after themselves in our house and in the yard. Many times when workers leave you spend so much time cleaning up after them, not these gentlemen. A neighbor questioned them about nails in the yard and they again checked the yard just for him while others may have ignored him. When finished John spent time explaining how... read more
Business response:
Hello, Jo Ann Rospierski. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!
Cody Hinkle was awesome. He is very knowledgeable and very helpful. I'm glad to have called them for my home improvement project.
Business response:
Hello, Johanna! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything!
Cody Hinkle was so great! He listened to all of my concerns and helped me figure out what products would be best for my family, and how to make then fit in my budget. I'm very happy with the service he provided me :)
Business response:
Hello, Rachael! Thank you for the positive feedback and recommendation! We are so happy to hear that provided you with a great experience. Please don't hesitate to reach out if you need anything!
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,991 reviews.
Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.