Universal Windows Direct of Cleveland's cover image
Claimed

This profile has been claimed by the business owner or representative.

Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.75,190 reviews
Select a rating
Terry S.'s profile image
8 months ago

The crew was knowledgeable and put my window in quickly. I am impressed. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Michael M.'s profile image
Michael M. 
8 months ago

Great experience with salesperson and installer. Jake and Jason 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Glenda G.'s profile image
8 months ago

I would recommend Universal Windows Direct 110 percent. Great windows. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Patricia P.'s profile image
Patricia P. 
8 months ago

Windows are great. Reducing neighborhood noise was a great surprise. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Twinsburg, OH's profile image
Review in Twinsburg, OH 
8 months ago

N/a 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Darla M.'s profile image
8 months ago

From initial contact to completion of work everyone was competent, friendly, professional and it was an excellent experience. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Nancy P.'s profile image
8 months ago

Salesman won't answer all my question. Thought he was the best around 

Business response:

Hi Nancy, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Larry S.'s profile image
8 months ago

The installers who came to our home were very good at their job. We were pleased with the end result and once they noticed my husband could not use his left arm, they did put the blinds back up for us which we really appreciated. 

Business response:

Thank you immensely for sharing your experience with us, Larry S. We are thrilled to hear that the installers did a great job and accommodated your needs. -SS 

Jeremy V.'s profile image
8 months ago

Too soon to tell yet 

Business response:

Hi Jeremy, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 5,190 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.