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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedCody Hinkle is an absolute rock star! He took time out of his night to sit down with my husband and me and really made us feel comfortable about this huge investment. We know Universal Windows will be a great fit for our home and we can’t wait to get started!
Contractors did good job cleaned up work site and had windows in quickly. Seems like good windows
Business response:
Hi, Kevin. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD
Cody Hinkle came out 2day did a great estimate and was a wonderful guest. Appreciate all the details & time taken. All in all a great experience
Business response:
Hello, Contessa! Thank you for the positive feedback and recommendation! We are so happy to hear that provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
The guys showed up on time, did a great job, and cleaned up the mess afterward. No complaints here!🙂
Business response:
Hi, Jessica. Thank you so much for leaving us a stellar review! ^AM
Cody Hinkle was absolutely fantastic! I could not recommend him anymore! He made sure we understood what we were getting and made sure we understood all the pricing and how the product is made. I was so comfortable with him in my home and around my children. My kids adored him as well❤ When inquiring about windows make sure you ask for Cody Hinkle!
Business response:
Hi, Taira. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! ^AM
The windows are superior and are for a lifetime! They have called me every year to see if I had any problems or concerns!
Business response:
Hi, Sandy. Your feedback is highly appreciated. Thank you for the review! ^AM
Though there were some Hiccups and many questions along the way, none having to do with UWD, Nate Stover was nothing but Amazing along the Way, answering all of my questions and Addressing my Concerns Quickly and Diligently! The only Hold Up is from my Condo's HOA, but Nate has been Persistent with them and it seems Approval is on the Horizon! if you need to speak with a Pro about your Windows and your Inclination is to Use UWD, I suggest asking for Nate to come out and Speak with you and have him as your Representative! Hop... read more
Business response:
Hello, Bryan! Thank you for the positive feedback and recommendation! We are so happy to hear that Nate provided you with a great experience. Please don't hesitate to reach out if you need anything! ^AM
Fair price and honest salesman. A miscommunication on materials for install day was fixed quickly and they came back 4 days later with a larger crew to finish ahead of the time estimated.
Business response:
Hi, Amanda. Your feedback is highly appreciated. Thank you for the review! - MS
This was our second time using Universal. We had all of our windows installed last year and we were so happy we called them again to replace two doors. We requested Cody Hinkle again because he was so friendly and knowledgeable the last time. Cody was also very professional and answered all of our questions. I would definitely recommend Universal Windows and Cody 😊
Business response:
Thank you so much for your kind words, Missie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! - MS
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,992 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.