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24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The salesman, Matt Wakefield, was very knowledgeable about the product and was very thorough when answering our questions. The way he represented this company was the push for us to sign the contract the same day. I would definitely recommend this company to anyone looking to replace their windows!!
Business response:
Thank you so much for your kind words, Beth. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! - MS
Great and fair price, salesman was upfront courteous, and helpful. Would recommend this company
Business response:
Hi, Pete. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS
We had a visit with cody hinkle today. We decided this would be a good investment for our home. He was professional and gave us all of our options.
Business response:
Hello, Julia! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Matt Wakefield presentation was spot on and very professional. He went over everything that we needed to know without being pushy. That was something we appreciated. He was on time, professional and a really nice guy! I would recommend him to anyone thinking of using Universal Windows.
Business response:
Hi, Jodi. Your feedback is highly appreciated. Thank you for the review! - MS
We just worked with Cody Hinkle to order our second round of windows (windows 9-20 of 27! 😱) Looking forward to having better looking and energy efficient windows soon. So happy to work with Universal Windows Direct again!
Business response:
Hello, Rachel! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
My husband and I were talking about new windows and decided to call Universal Windows Direct to see about pricing. We got a same day appointment for an estimate. Matthew Rosen came in and blew us away with his presentation and knowledge of his products. We fully appreciated the outstanding product quality, craftsmanship and value for our investment. We liked the fact that the company employees, not outside contractors custom make each window and install the product with a full lifetime transferrable warranty. Needless t... read more
Business response:
Hello, Lynn Shaw! Thank you for the positive feedback and recommendation! We are so happy to hear that Matthew provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Very satisfied with the presentation and learned a lot. Cody Hinkle was a great presenter and we had fun. Can't wait for our new windows!!!
Business response:
Hello, Linda! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
A Knowledgeable, friendly and up front sales professional (Cody) combined with a high quality product made a simple meeting to get some prices into a automatic sale. Highly recommended!
Business response:
Hello, Laura Anne! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Michael, my installer was amazing. His attention to customer awareness is superb. The passion for what he does was evident in his work.
Business response:
Hi, Teri. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS
Universal Windows Direct of Cleveland has a 4.4 star rating with 2,769 reviews.
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 10:00 a.m.