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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedCody Hinkle answered all of our questions and expertly helped us choose windows and doors that fit our needs. Was extremely knowledgeable about all aspects of the window design as well as installation process and would 100% recommend him to others considering a window project.
Cody Hinkle made this experience what we needed. We are return customers and he did a zoom call w us to get a front door ordered. We enjoyed our full house of new windows and huge slider door and finally decided to have our entire front door and side lights replaced. Products, price and warranty are all amazing!
Had an excellent experience with Cody Hinkle! He was professional and knowledgeable about universal windows. He took the time to review our needs and had nice recommendations for window styles. Highly recommend!
We so I enjoyed my time with Cody Hinkle. He is very informative about the windows and siding. I am so excited to be getting these products on my home. They are much more efficient than others I have seen. My daughter has the same windows. They look great. She is so pleased with them.
The service was fast, clean, and up to my expectations. I would recommend any one who is going to have there windows replaced, have it done by Universal Windows Direct.
Cody Hinkle was very professional and educated us on the different types of windows. We really like the Universal Windows and are planning on getting the whole house done.
I had universal windows direct to my windows last summer and recently had them do my siding, gutters and entry doors. The quality of work was excellent on all my projects, and the installers were all professional, friendly and cleaned up after themselves to my satisfaction. As with any home improvement project there is always going to be a hiccup, but the customer service department as well as my sales representative, Matt Wakefield, took care of me quickly and made sure my project was done on time and correct. I recommend ... read more
The sales rep was very polite and knowledgeable. The installers were quick and clean. The windows look great. However I'm a little disappointed in the service department. We had 10 windows installed 9 days ago and now have a few issues with 5 of them. 2 issues we notice the day after install - one of the night locks doesn't function properly and one of the balance covers is cracked. Of the other 3 problematic windows, one of them is extremely hard to open and the other 2 squeak very loudly. I do understand things like this ... read more
Every person I have dealt with at the company has been amazing from start to finish. My new windows are amazing. The installation team (Joey, Jessie, and Cody) were so focused. So detail oriented. So professional. The old windows were a total pain to get out. Never heard one complaint from the team. They treated my husband and me with total respect-and our property as well. Great experience!! Highly recommend this company!
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.4 star rating with 2,548 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open at 11:00 a.m.