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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,579 reviews
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Tiffany W.'s profile image
Tiffany W. 
8 months ago

I would recommend universal windows to a friend they were very professional and willing to work with my schedule . 

Business response:

Hello, Tiffany. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J 

Tim M.'s profile image
8 months ago

Excellent product and workers 

Business response:

Hi, Tim. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Michael K.'s profile image
Michael K. 
8 months ago

Professional, timely service from the very beginning. Salesman and installer did a great job. Ryan installed 7 windows and cleaned up after himself. Hauled old windows and all packaging himself. Did a great job in less than a day. 

Business response:

Hello, Michael. We really appreciate you taking the time out to share your experience with us and thrilled to hear our installer Ryan exceeded all your expectations. Thanks again for trusting us at Universal Windows Direct with your home improvement project! 

Agnes A.'s profile image
8 months ago

They didn’t mind I only had one window to replace. They showed up and followed through and very professional all the way. 

Business response:

Hi, Agnes. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Diane D.'s profile image
8 months ago

Very good company!@ 

Business response:

Hello, Diane. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Rick P.'s profile image
8 months ago

Though they seem a bit pricey, they do look great! I was expecting status updates on the app. The install went great and he was easy to work with, especially with our critter situation. It was obvious that he'd done installs on other mobile homes. 

Business response:

Hello, Rick. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Benjamin T.'s profile image
Benjamin T. 
8 months ago

I’ve had nothing but a great experience. The windows are amazing. 

Business response:

Hi, Benjamin. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Customer in Cleveland Heights, OH's profile image
Customer in Cleveland Heights, OH 
8 months ago

We highly recommend Universal Windows Direct. They were amazing from Marty giving the quote through the experienced and efficient installation team. 

Business response:

Hi, Customer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Jeffrey L.'s profile image
Jeffrey L. 
8 months ago

Great installers and easy to work with sales representative! 

Business response:

Thank you so much for your kind words, Jeffrey. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^J 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,579 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is open now. It will close at 3:00 p.m.