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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedCody Hinkle answered all of our questions and expertly helped us choose windows and doors that fit our needs. Was extremely knowledgeable about all aspects of the window design as well as installation process and would 100% recommend him to others considering a window project.
Business response:
Thank you so much for your kind words, Chrysa. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! - MS
RecommendedCody Hinkle made this experience what we needed. We are return customers and he did a zoom call w us to get a front door ordered. We enjoyed our full house of new windows and huge slider door and finally decided to have our entire front door and side lights replaced. Products, price and warranty are all amazing!
Business response:
Hello, Kristen. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement projects! - MS
RecommendedHad an excellent experience with Cody Hinkle! He was professional and knowledgeable about universal windows. He took the time to review our needs and had nice recommendations for window styles. Highly recommend!
Business response:
Thank you so much for your kind words, Mike. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! - MS
RecommendedWe so I enjoyed my time with Cody Hinkle. He is very informative about the windows and siding. I am so excited to be getting these products on my home. They are much more efficient than others I have seen. My daughter has the same windows. They look great. She is so pleased with them.
Business response:
Hi, Joan. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS
RecommendedThe service was fast, clean, and up to my expectations. I would recommend any one who is going to have there windows replaced, have it done by Universal Windows Direct.
Business response:
Hi, Richard. We are thrilled to learn that you had a positive experience with us! Please don't hesitate to reach out if you need anything! - MS
RecommendedCody Hinkle was very professional and educated us on the different types of windows. We really like the Universal Windows and are planning on getting the whole house done.
Business response:
Hi, Keith. Thank you so much for leaving us a stellar review! - MS
RecommendedI had universal windows direct to my windows last summer and recently had them do my siding, gutters and entry doors. The quality of work was excellent on all my projects, and the installers were all professional, friendly and cleaned up after themselves to my satisfaction. As with any home improvement project there is always going to be a hiccup, but the customer service department as well as my sales representative, Matt Wakefield, took care of me quickly and made sure my project was done on time and correct. I recommend ... read more
Business response:
Hello, Gary. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! - MS
RecommendedThe sales rep was very polite and knowledgeable. The installers were quick and clean. The windows look great. However I'm a little disappointed in the service department. We had 10 windows installed 9 days ago and now have a few issues with 5 of them. 2 issues we notice the day after install - one of the night locks doesn't function properly and one of the balance covers is cracked. Of the other 3 problematic windows, one of them is extremely hard to open and the other 2 squeak very loudly. I do understand things like this ... read more
Business response:
Hi, Bob. We are pleased to hear that you are happy with your new windows and apologize for the wait in getting your services completed. If you need anything in the meantime, please don't hesitate to reach out! Thank you for trusting us with your home improvement project. - MS
RecommendedEvery person I have dealt with at the company has been amazing from start to finish. My new windows are amazing. The installation team (Joey, Jessie, and Cody) were so focused. So detail oriented. So professional. The old windows were a total pain to get out. Never heard one complaint from the team. They treated my husband and me with total respect-and our property as well. Great experience!! Highly recommend this company!
Business response:
Hi, Wendy. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.4 star rating with 2,769 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 10:00 a.m.