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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.75,198 reviews
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Kim F.'s profile image
10 months ago

The original work, and materials (windows, sliders, siding) was GREAT. But the warranty work on the siding (took 3 times to get the materials up on the house and it's 2 shades off). 

Business response:

Hi Kim, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Maryland C.'s profile image
Maryland C. 
10 months ago

From the very first contact with universal windows through installation I never felt like just another customer. I felt that universal windows was working with me and for me to purchase a good product for a good price. 

Lou D.'s profile image
10 months ago

Sales was okay. Installer was great. 

Sandi C.'s profile image
10 months ago

Very nice 

Ronny T.'s profile image
11 months ago

These are so much better than the big box windows. 

Kristine H.'s profile image
Kristine H. 
11 months ago

All in all a fantastic job ! 

Brenda S.'s profile image
11 months ago

The house looks entirely different after the siding. It looks like a whole new house. Very pleased with how it turned out. 

Eric C.'s profile image
11 months ago

I like our new windows and we're happy with the price not very happy with the service with install wrong ordered and waiting forever to have the issues taken care of 

David K.'s profile image
11 months ago

The crew arrived on time and covered the stair, halls etc.with canvas. I could tell they were highly experienced in their work and replaced existing windows quickly while maintaining a cheerful and courteous attitude. 

Business response:

Hello, David! Thank you for this amazing feedback on your experience with us at The Bath Authority! We are so happy to hear that our team provided you with a great experience. Please don't hesitate to reach out if you need anything! 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 5,198 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is open now. It will close at 3:00 p.m.