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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Professional and polite from beginning to end of the experience
Business response:
Hi, Dotty. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The guy was great. Worked his ass off and very professional. I was very impressed
Business response:
Hello, William. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Efficient and fast. Very easy to deal with!
Business response:
Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
From installation to fixing any issues everything went great.
Business response:
Hello, Kenn. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Seller Mike and repair tech Jeff are amazing. The rest of my experience was not good. The installers were ok but after I realized things weren’t 100% even put on a good comment for them.
Business response:
Hi, Grace. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist.
The crew were friendly and polite. They were professional and efficient. The clean up was excellent. I am very pleased.
Business response:
Hi, Gilbert. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The gentleman who were here were very polite and thorough. We were very happy.
Business response:
Hi, Don. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
Repair man. Who came out was very good repaired my window very fast
Business response:
Hi, Joanne. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
It was outstanding, I wish every home project was as fluid and professional as universal windows direct
Business response:
Hi, Mark. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,579 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is open now. It will close at 3:00 p.m.