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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
I will absolutely recommend Universal Windows to all my friends.
Business response:
Mary, thank you for sharing your feedback of this experience with our team here at Universal Windows Direct. Thank you also for recommending us to your family and friends! -ES
Installers were on time, professional & courteous. Product looks to be of good quality.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
Had a small problem with one window and the man that came to fix it was polite quick and did a great job.
Business response:
Thank you so much for your kind words, Gary. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! -ES
Very good workers done a wonderful job
Business response:
Hello, Customer. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! -ES
Universal Windows Direct was recommended by friends who live on Lake Erie. We were impressed with the look of their windows, they were impressed by the warmth despite the winds off the lake. Everyone from the salesman to the scheduler, installer and the person who called to verify that we were happy with the work performed were top notch. We couldn't find a warranty as good as this one. Wish we had tried them sooner.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
My husband and I highly recommend Universal Windows Direct of Cleveland. The men who installed our windows were punctual, professional, and accurate in measuring our new windows and installing them on a cold December day. Thanks!
Business response:
Doris , thank you for sharing your feedback of this experience with our team here at Universal Windows Direct. Don't forget to recommend us to your family and friends!
This project was just done. I have no way yet to know how it will hold up over time.
Business response:
Hi Customer, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
Everyone courteous, installed in a timely manner, installers were excellent.
Business response:
Hi, Harold. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,985 reviews.
Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.