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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Great quality door. The installer was very professional and skilled.Universal has always done quality work on our house.
Business response:
Hello, Dave. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Our salesman worked hard to negotiate a price with his manager that fit our price range and we really appreciate that!
Business response:
Hi, Nancy. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
Excellent service and the installation team was on time, very knowledgeable, and cleaned up at the end of the day.
Business response:
Hi, Angela. We appreciate the kind words regarding your positive installation experience with Jason and Rachel! Thank you for trusting us with your home improvement project! ^J
Service was great. The technicians took time to explain things and were friendly with the kids.
Business response:
Hi, Customer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Customer service was very friendly and eager to resolve my issue, which was very minor.
Business response:
Hi, Tom. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^J
Quick response, clear communication!
Business response:
Hi, Mike. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
The installers did a great job and the product looks great. I am very happy with my windows!
Business response:
Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
From initial meeting to discuss the pricing, to scheduling the install, to the install date itself- every step of the way was straightforward and explained very well.
Business response:
Hi, Andrew. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
Great job of installing windows
Business response:
Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,579 reviews.
Universal Windows Direct of Cleveland is open now. It will close at 3:00 p.m.