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Universal Windows Direct of Cleveland

4.9

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.91,992 reviews
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Joseph Daniels's profile image
Joseph Daniels 
recommend  Recommended
4 years ago

The team that did the work were very polite, well knowledged and did outstanding work. 

Business response:

Hi, Joseph. Your feedback is highly appreciated. Thank you for the review! - MS 

Dickson Dawson's profile image
Dickson Dawson 
recommend  Recommended
4 years ago

Cody Hinkle has been to our home three times now. With each visit, he has provided us with good information, ways to save money, and ways to beautify our home. He is a real pro! 

Business response:

Hi, Dickson. Your feedback is highly appreciated. Thank you for the review! - MS 

David A Urbanic's profile image
David A Urbanic 
recommend  Recommended
4 years ago

Cody Hinkle helped us with our window needs. He was knowledgable, friendly, and professional. I would highly recommend him if you need new windows. 

Business response:

Thank you so much for your kind words, David. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! - MS 

Dominic Brezo's profile image
Dominic Brezo 
recommend  Recommended
4 years ago

Price and install were great 

Business response:

Hello, Dominic. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! - MS 

Amy Meyers's profile image
Amy Meyers 
recommend  Recommended
4 years ago

Amazing company! This is the second time that we have had the pleasure of purchasing windows. The purchasing process is easy and there is a great price lock in rate if you need to do your windows in sections like we did. I highly recommend this company for all your window needs. A+ service, sales and just overall a wonderful company 

Business response:

Hi, Amy. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS 

Ashley Kramer's profile image
Ashley Kramer 
recommend  Recommended
4 years ago

Yes! Matt Wakefield was an excellent salesman! He explained and demonstrated very well and we knew what we were getting before he left! Highly recommend 

Business response:

Hello, Ashley! Thank you for the positive feedback and recommendation! We are so happy to hear that Matthew provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS 

Randy Fortney's profile image
Randy Fortney 
recommend  Recommended
4 years ago

The overall experience of everything was great he explained everything about what we were getting and how much it was going to cost and what we were getting for the cost 

Business response:

Hi, Randy. Your feedback is highly appreciated. Thank you for the review! - MS 

Christopher Pisarchik's profile image
Christopher Pisarchik 
recommend  Recommended
4 years ago

Matthew was very professional and had a wealth of knowledge. He went into great depth about the windows that Universal provided. He was an all around professional. Couldn't have asked for a better experience 

Business response:

Hello, Christopher! Thank you for the positive feedback and recommendation! We are so happy to hear that Matthew provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS 

Antonio DiPietro's profile image
Antonio DiPietro 
recommend  Recommended
4 years ago

tonight went great. Cody Hinkle helped us learn about the different types of windows and how universal windows are better. great warranty great pricing. couldn't ask for a better representative to come out here. thank you Cody Hinkle. 

Business response:

Hello, Antonio! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.9 star rating with 1,992 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 11:00 a.m.