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Universal Windows Direct of Cleveland

4.4

About this business

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.42,769 reviews
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Deborah Taylor-Lacher's profile image
Deborah Taylor-Lacher 
recommend  Recommended
4 years ago

Cody Hinkle was absolutely awesome. He was respective of our time, he understood we wanted a no nonsense approach and delivered alternatives that worked appropriately for our needs. we would highly recommend him and universal windows direct. We are now a repeat customer and we can proudly say that all our windows and slider are from your company. 

Business response:

Hello, Deborah! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS 

Michelle Davis's profile image
Michelle Davis 
recommend  Recommended
4 years ago

We had 11 new windows put in and they did a fantastic job. The installers Jeff and Dustin were very professional, with installation and cleanup. Would highly recommend 

Business response:

Hi, Michelle. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS 

Ben Pasenow's profile image
Ben Pasenow 
recommend  Recommended
4 years ago

had our windows installed over the last two days. installation went well, installers nice and we look forward to having lower gas bill 😁 

Business response:

Hi, Ben. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS 

Cassandra Mills's profile image
Cassandra Mills 
recommend  Recommended
4 years ago

I was so pleased with the customer service that I received from Cody Hinkel. He was very knowledgeable about the products and really took his time to explain everything about not only the products,but the discounts. Thank you Cody you are a great asset to Universal Windows Direct 

Business response:

Hello, Cassandra! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS 

Sandi Gearhart- Sarnovsky's profile image
Sandi Gearhart- Sarnovsky 
recommend  Recommended
4 years ago

We had whole house windows replaced today. Joe and Jesse installed them in 6 hrs. They were very professional and polite. They did a beautiful job installing them. We are very pleased with our new window so far. Tom and Sandy Sarnovsky 

Business response:

Hi, Sandi. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! - MS 

Rickey Watts's profile image
Rickey Watts 
recommend  Recommended
4 years ago

This company does a good job put new windows in it and a good and good workers for his company so do you need one load call this company is a great companycompany a 5-star review Ricky Watts L 

Business response:

Hi, Rickey. Thank you so much for leaving us a stellar review! - MS 

Tim Cooper's profile image
Tim Cooper 
recommend  Recommended
4 years ago

We had Cody Hinkle come out tonight to show us some options on some windows. This was the first big project we went through with our home and were kind of nervous. Cody had us going from nervous to excited on our investment in our home. He did an awesome job! If your on the fence about going through with windows, definitely give him a call. Even if you don't go through with it he will give you a peace of mind with a idea plan moving forward. 

Business response:

Hi, Tim. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! - MS 

Karl Brown's profile image
Karl Brown 
recommend  Recommended
4 years ago

Salesman was great, there was no pressure from him to order, the product is so good we felt we were pressuring him to order. The team showed up and got to work. They were very professional and respectful of our home. The windows look great and we can tell a significant change from the old to new windows. My wife is extremely happy with the windows, and I am too. I would highly recommend Universal Windows Direct, better than what we expected. 

Business response:

Hi, Karl. We are thrilled to learn that you had a positive experience with us! Please don't hesitate to reach out if you need anything! - MS 

Bill Diamond's profile image
Bill Diamond 
recommend  Recommended
4 years ago

Just had some windows recently installed and we're very pleased with them, from the salesman all the way down to the installation, highly recommend. 

Business response:

Thank you so much for your kind words, Bill. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! - MS 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.4 star rating with 2,769 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 10:00 a.m.