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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
I would because everyone was very concerned and supportive
Business response:
Hi Thomas, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
We love our new windows, easy to open, tilt to clean
Business response:
Hi, Nancy. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Installers did great job with installation but could do a much better job on cleanup. Nice job on vacuuming the carpet but did not cover or clean any furniture which was covered in drywall dust from removal of existing windows
Business response:
Hi Rob, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
From our sales person to our installers it has been a great experience. We love our new windows!!
Business response:
Hello, Robert. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Definitely would recommend Universal Windows Direct to anyone that asks me, They were GREAT from start to finish!!
Business response:
Hello, Matt. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
Promp, quality installation ahead of quoted time.
Business response:
Hi, Mark. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The whole process was so easy, and did a great job on installing all my windows on the same day.
Business response:
Hi, Tammy. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
love our windows. Universals Windows Direct made sure everything was perfect
Business response:
Hi, Bob. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The two installers that came to my house, were on time, professional, and at times, I didn't know they were still working. The worded as a team, one inside and 1 outside. Every time a looked around, a window was being completed. They cleaned up everything and left as though they were never here. I was very pleased with the installation, I live in an area that the planes fly over my house. With the installation I could barel her the planes fly over
Business response:
Hello, William. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,579 reviews.
Universal Windows Direct of Cleveland is open now. It will close at 3:00 p.m.